neby100 Posted October 12, 2014 Share Posted October 12, 2014 (edited) Hi. I just installed prestashop 1.6.0.9 yesterday and I couldn't get in to work yet. It's the first time I use it. It shows white screens on both the front and the back office. I went to defines.inc.php to get a report and this is what I got: Warning: tempnam(): open_basedir restriction in effect. File(/customers/b/1/c/**********.com/httpd.wwwcache) is not within the allowed path(s): (/customers/b/1/c/**********.com/httpd.www:/customers/b/1/c/**********.com/httpd.private:/ customers/b/1/c/**********.com/tmp:/customers/**********.com/**********.com:/var/www/diagnostics:/ usr/share/php) in /customers/b/1/c/**********.com/httpd.www/classes/PrestaShopAutoload.php on line 151 Parse error: syntax error, unexpected T_PUBLIC in /customers/b/1/c/**********.com/httpd.www/tools/htmlpurifier/HTMLPurifier.standalone.php on line 1070 When I go to classes/PrestaShopAutoload.php on line 151 it says this: $filename_tmp = tempnam(dirname($filename), basename($filename.'.')); And on tools/htmlpurifier/HTMLPurifier.standalone.php on line 1070 says this: public static function unichr($code) I don't know what to do. Please somebody help. Thanks. Edited October 13, 2014 by vekia (see edit history) Link to comment Share on other sites More sharing options...
tuk66 Posted October 13, 2014 Share Posted October 13, 2014 The same problem is mentioned here - http://www.prestashop.com/forums/topic/364179-cant-log-in-to-admin-page/ I think, it is about server settings, especially cache. Try to contact your server administrator. Link to comment Share on other sites More sharing options...
vekia Posted October 13, 2014 Share Posted October 13, 2014 triplicated post, closed http://www.prestashop.com/forums/topic/368673-white-screen-on-both-front-and-back-office-after-installation-of-1609/ Link to comment Share on other sites More sharing options...
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