iamgaurav Posted October 12, 2014 Share Posted October 12, 2014 Hello I know there is a module to automate License Delivery. Although i am looking for a manually way where i can email the client from PrestaShop with his/her key. Sometimes the key can be in the form of image so i might need to even attach that file . I can currently use the Customer Service to email text based keys but for image ones i'm totally clueless If someone could help would be great Cheers Link to comment Share on other sites More sharing options...
iamgaurav Posted October 13, 2014 Author Share Posted October 13, 2014 Link to comment Share on other sites More sharing options...
bellini13 Posted October 13, 2014 Share Posted October 13, 2014 Any particular reason you need to send the email from the back office? Link to comment Share on other sites More sharing options...
iamgaurav Posted October 13, 2014 Author Share Posted October 13, 2014 Hello Basically the keys are in images or text files and they are always unique to each product and order hence need to send them to the client once they pay for their order. Link to comment Share on other sites More sharing options...
iamgaurav Posted October 13, 2014 Author Share Posted October 13, 2014 Any solution ? Link to comment Share on other sites More sharing options...
bellini13 Posted October 13, 2014 Share Posted October 13, 2014 But you did not answer my question. Any particular reason you need to send the email from the back office? Link to comment Share on other sites More sharing options...
iamgaurav Posted October 13, 2014 Author Share Posted October 13, 2014 Well i can't provide my staff members direct email account access hence i thought doing it through the backoffice would be great. Link to comment Share on other sites More sharing options...
bellini13 Posted October 13, 2014 Share Posted October 13, 2014 Ok, good enough of a reason. I was just wondering. I can't seen to locate anywhere you could initiate an email to the customer with an attachment. If the customer sends you a contact message, you can reply to it using an attachment. It seems that you would need to enhance the admin order detail page, in the message section to include a file attachment option. I don't believe a module could be used to enhance that, it would have to be done via an override, or a core file update, You could create a module that would add a completely new section to the order detail page for sending a message/email that would include an attachment option Link to comment Share on other sites More sharing options...
PascalVG Posted October 13, 2014 Share Posted October 13, 2014 Gaurav, A few questions: - the attached file, is it the same for every customer (only unique per product), or is it really unique for every customer/order etc? - do you have many products? IF unique per product, but NOT per customer, and we talk about not too many products, there is a way to make the 'key' available by download: in short: Create a VIRTUAL product: Key1, (with maybe high price, say 999$ so that nobody buys it separately :-) Create your product (that needs the Key1 to be used), say Product 1. Make a cart rule that defines: IF you choose 1 or more Product1-products in your cart, give a free gift: Free Product: Key1 Then, when the user chooses product 1, the Key1 will be added automatically ('free gift') when the customer has his payment accepted, the download of Key1 (as it is a virtual product) will become available in his Order history->order details. Just an idea, maybe (but just maybe) you can do something with it, My 2 cents, pascal. Link to comment Share on other sites More sharing options...
bellini13 Posted October 13, 2014 Share Posted October 13, 2014 to add to Pascal's solution, if you create "Key1" as a virtual product, just place it in a hidden category and customers would not be able to find it, unless they search for it by name. So give it a random hard to guess name should help with that. Link to comment Share on other sites More sharing options...
iamgaurav Posted October 14, 2014 Author Share Posted October 14, 2014 Hello @Pascal - the attached file, is it the same for every customer (only unique per product), or is it really unique for every customer/order etc? Its unique to every customer order. - do you have many products? Yes more than 500+ So i don't think it can be done through that method. However i would not mind developing this on my own just a bit clueless on how to do it. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now