farior Posted October 12, 2014 Share Posted October 12, 2014 (edited) I have installed a new copy of PrestaShop 1.6.0.9 and when I tried to upload somethimes the images are uploaded, but some thumbnails were missing, or some of the images were not uploaded at all. I did a long research what the problem could be. What I found (for example folder permissions, memory_limit or bugs in older PS versions) was not my case. Now I'm thinking that there is some misconfiguration of the server, but I didn't find anything suspicious... Here is my php info http://evroweb.com/teos/i.php P.S. I noticed that with a memory_limit of 128M I cannot access the back-office Modules page. I accessed it when I increased it to 256M. Any suggestions please? Edited October 12, 2014 by farior (see edit history) Link to comment Share on other sites More sharing options...
farior Posted October 12, 2014 Author Share Posted October 12, 2014 This is the error I've got, when trying thumbnail regeneration. Link to comment Share on other sites More sharing options...
fx3 Posted October 15, 2014 Share Posted October 15, 2014 I may have the same problem, only affects large files (accidentally uploaded a thumbnail and it worked fine, full size did not). Link to comment Share on other sites More sharing options...
farior Posted October 16, 2014 Author Share Posted October 16, 2014 For some reason the required from PrestaShop memory_limit was increased (maybe I added some module that requires more memory). Meanwhile I received this error at the back-office in debug mode: Notice on line 59 in file /home/evroweb/public_html/shop/classes/ImageManager.php[8] getimagesize() [<a href='function.getimagesize'>function.getimagesize</a>]: Read error! How to debug: http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ For understanding of your runtime phpinfo, use this free module, it is 'very' useful. http://www.prestashop.com/forums/topic/278164-free-module-display-php-environment-phpinfo-back-office/ The solution: I changed the PHP directive through the php.ini file on my hosting (in the PrestaShop folder) by adding this row: memory_limit = "1000M" Link to comment Share on other sites More sharing options...
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