elektrojo Posted October 11, 2014 Share Posted October 11, 2014 (edited) Hi, I am using two languages in my shop, English and Arabic when the shop is in Arabic the payments methods, westrn union module,COD , Bank wire fail to return to checkout after order confirmation here is the website link www.ekarti.com, plz make ur tets on test item as it the only one in stock Hi, I am using two languages in my shop, English and Arabic when the shop is in Arabic the payments methods, westrn union module,COD , Bank wire fail to return to checkout after order confirmation here is the website link www.ekarti.com, plz make ur tets on test item as it the only one in stock Edited October 12, 2014 by elektrojo (see edit history) Link to comment Share on other sites More sharing options...
NOAHMarket_com Posted October 11, 2014 Share Posted October 11, 2014 fail to return to checkout after order confirmation Or after add to cart ? Link to comment Share on other sites More sharing options...
elektrojo Posted October 11, 2014 Author Share Posted October 11, 2014 order confirmation, it seems the links is wrong ,could you make a quick test http://www.ekarti.com/index.php?id_product=15&controller=product&id_lang=2 Link to comment Share on other sites More sharing options...
NOAHMarket_com Posted October 11, 2014 Share Posted October 11, 2014 Dont know Arabic sorry Link to comment Share on other sites More sharing options...
elektrojo Posted October 11, 2014 Author Share Posted October 11, 2014 Dont know Arabic sorry no need to know Arabic it's the default theme , how to make othere look into this thread ?? Link to comment Share on other sites More sharing options...
PascalVG Posted October 11, 2014 Share Posted October 11, 2014 Did you turn on debug mode already? http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ After that, go through the process one more time and see if you get an error message Maybe this gives some clue. pascal. P.S. Don't forget to turn debug mode off afterwards :-) 1 Link to comment Share on other sites More sharing options...
PascalVG Posted October 11, 2014 Share Posted October 11, 2014 Tried to go through process, but got stuck at shipping. Can you show some address that should work? (I added Amman, but apparently has problems with it) pascal 1 Link to comment Share on other sites More sharing options...
elektrojo Posted October 11, 2014 Author Share Posted October 11, 2014 (edited) debug outputFatal error: Uncaught --> Smarty Compiler: Syntax error in template "/home1/cctronic/public_html/ekarti/themes/default-bootstrap/mails/ar/order_conf_product_list.txt" on line 2 "{$product[\'reference\']}" - Unexpected "\" <-- thrown in /home1/cctronic/public_html/ekarti/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php on line 2I have no carrier cz the product is virtual, i don't know why shipping is problemtest on this http://www.ekarti.com/index.php?id_product=15&controller=product&id_lang=2and many many many thanks for your time Edited October 11, 2014 by elektrojo (see edit history) Link to comment Share on other sites More sharing options...
elektrojo Posted October 11, 2014 Author Share Posted October 11, 2014 (edited) but there is no mail folder in /themes/default-bootstrap/ ??[i was wrong]the folders were not shown Edited October 11, 2014 by elektrojo (see edit history) Link to comment Share on other sites More sharing options...
elektrojo Posted October 11, 2014 Author Share Posted October 11, 2014 btw there is something wrong with forum notifications, I noticed replys by refresh not by email!! sol i was late in reply Link to comment Share on other sites More sharing options...
PascalVG Posted October 12, 2014 Share Posted October 12, 2014 debug output Fatal error: Uncaught --> Smarty Compiler: Syntax error in template "/home1/cctronic/public_html/ekarti/themes/default-bootstrap/mails/ar/order_conf_product_list.txt" on line 2 "{$product[\'reference\']}" - Unexpected "\" <-- thrown in /home1/cctronic/public_html/ekarti/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php on line 2 Looking at the error, change {$product[\'reference\']} into {$product['reference']}, without the \'s (Maybe need to change single ' into double ", if the context of the line has already some single ' used) pascal. 2 Link to comment Share on other sites More sharing options...
elektrojo Posted October 12, 2014 Author Share Posted October 12, 2014 thanks it's fixed now, the file is in correct syntax in main mails folder but in themes folder it has the slashes Link to comment Share on other sites More sharing options...
bellini13 Posted October 13, 2014 Share Posted October 13, 2014 This seems to be happening when you translate the email templates from the back office. It seems there is a bug in Prestashop coding that would need to be addressed Link to comment Share on other sites More sharing options...
slobodanz Posted October 20, 2014 Share Posted October 20, 2014 Works for me, too. Link to comment Share on other sites More sharing options...
cenda89 Posted December 30, 2014 Share Posted December 30, 2014 Great. I'm happy too. Thanks Link to comment Share on other sites More sharing options...
Ed_03 Posted May 14, 2015 Share Posted May 14, 2015 Thanks it works for me, i had to remove all the /s Link to comment Share on other sites More sharing options...
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