Källans Posted October 9, 2014 Share Posted October 9, 2014 (edited) I'm working on a new shop in 1.6.0.9 and discovered that the confirmation email to the customer after the final order does not contain any products or part numbers. The sum for products, shipping, tax and total are where they should be. (see screenshot) Pdf´s are working properly for both invoice/receipt and delivery note. In my second shop running 1.6.0.6, everything works as it should, so I wonder if there is a bug in the latest version, or if I'm poked too much in the files, but I does not know which files control this particular part in the mail so I has not been able to compare 1.6.0.9.with 1.6.0.6.Any tips or ideas?/ Weronicha Edited October 9, 2014 by Källan (see edit history) Link to comment Share on other sites More sharing options...
Cabaskrilla Posted October 9, 2014 Share Posted October 9, 2014 I just updated to 1.6.0.9 from 1.6.0.6 and am running into the same issue. I also use a backend ERP webservice to process my orders and all the details come over fine to the system except product details. I believe its the same thing causing both problems. Can someone help us out here? 1 Link to comment Share on other sites More sharing options...
Patrik Lindblom Posted October 10, 2014 Share Posted October 10, 2014 Check that you have the files order_conf_product_list.txt and order_conf_product_list.tpl in the directory mails/your_language/ Otherwise, copy from the en-folder. While you're at it, check the folder for the files order_conf_cart_rules too 12 2 Link to comment Share on other sites More sharing options...
Cabaskrilla Posted October 11, 2014 Share Posted October 11, 2014 Yes that worked! Those files were missing, I downloaded a new version of 1.6.0.9 to get those files though since I upgraded using 1-click upgrade and they were no were to be found on my server. As far as my webservice problem that seems to be another issue it seems. Thank you! 1 Link to comment Share on other sites More sharing options...
Källans Posted October 14, 2014 Author Share Posted October 14, 2014 Thank you, both Patrik and Cabaskrilla!I also downloaded a new 1.6.0.9 and got the missing files. The only problem that remains is that the e-mails "flows" across the screen instead of being neat and tidy gathered in the middle.Patrick do you know which file controls the size / width of the emails? 1 Link to comment Share on other sites More sharing options...
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