craigsdixon Posted October 8, 2014 Share Posted October 8, 2014 Help I am a novice at this but my problem is similar after a customer places an order and pays by paypal the screen goes blank it was working a few days ago but not anymore and I cannot figure out what I have done to make this happen - pressing F5 then comes up with an error but that is generated by paypal and that is an error they do when the same payment is put through so they reckon the error isn't with them - the only help they could give me is that the auto return feature mustn't be working - where it auto returns to the website after the payment is processed - Any help much appreciated. Craig www.handmadecardsbykd.co.uk Link to comment Share on other sites More sharing options...
craigsdixon Posted October 8, 2014 Author Share Posted October 8, 2014 Is anybody else having this problem? Link to comment Share on other sites More sharing options...
edwinmania Posted October 10, 2014 Share Posted October 10, 2014 Yes, the same problem after upgrade to 1.6.0.9. It seems there was an error during my database upgrade. Turn on the error report: http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ Link to comment Share on other sites More sharing options...
sshum Posted October 21, 2014 Share Posted October 21, 2014 I am also having this problem. Both with PayPal and another payment module. Both payment modules return to prestashop with a blank screen, creates an order with the correct total but adds no products to the order. Can anyone help? Link to comment Share on other sites More sharing options...
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