Emailing system not fully functional

[omananda]

greetings. 

 

i am having issues getting the contact email set up. when i test it, the email gets to my inbox fine, but when i use the contact form, or when someone places an order, no email is sent out at all. why is it not working by default and what fine-tweakings need to be set, in order to receive order and contact emails directly into my gmail inbox account? i have checked my spam folder. it is empty. i can only check emails and orders when logged into the backend of the shop, where i see them. i am used to joomla and wordpress, but this system is new to me and it's unusual how it handles email requests. 

 

please advise. thank you.