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How to move products to real order


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Hi

I have added a new order, but I can not see the complete order when I select the customer.

 

I have done following in backend:

In left site, I have choosen "Orders", and then selected "Add new order" in top right corner.

Here I have created order no 11 for my customer.

 

When I return to "Orders", I can't see order 11.

If I choose the newly created customer, I can see that she has a "Invalid Order".

And I can see that the "purchased products" area contain 4 products as I expect.

 

Further, If I go to Customers --> Shopping Carts

then I can see my order 11

When I press the line, there is only 1 product in cart summary.

But in the same view, I can see that this is related to order 11, and when I choose the link for order 11, then I have all the products.

 

How do move the 4 products to an order, that I can create an invoice to etc.

 

Thanks,

 

Endurance

 

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