Cooltights Posted October 6, 2014 Share Posted October 6, 2014 Hello prestashop SUPER users I got a BIG problem, i can't load my orders anymore :/ My backoffice and front office work just fine, people can still make new orders, and i can see them in the backoffice. But everytime i click on a order to see all the information, nothing happens, after 30 sec time, my screen just sits white, or connection time out. What is wrong? I got like 10 orders to ship, but can't get to the orders!! Link to comment Share on other sites More sharing options...
vekia Posted October 6, 2014 Share Posted October 6, 2014 turn on error reporting then instead of white screen you will see detailed information about issue (what and where doesnt work) Link to comment Share on other sites More sharing options...
Cooltights Posted October 6, 2014 Author Share Posted October 6, 2014 turn on error reporting then instead of white screen you will see detailed information about issue (what and where doesnt work) I have found the error, somehow my payment provider's API part jam the order pages :/ If i turn of the API part everything is fine. Link to comment Share on other sites More sharing options...
vekia Posted October 6, 2014 Share Posted October 6, 2014 may i know what payment provider caused this? you use some custom module to support this payment method? Link to comment Share on other sites More sharing options...
Cooltights Posted October 6, 2014 Author Share Posted October 6, 2014 may i know what payment provider caused this? you use some custom module to support this payment method? I use ePay and now since i have removed the API part, i cant make an order, as every time i press the "Confirm order" at last, it wont accept it, only if i choose a different payment method :/ Link to comment Share on other sites More sharing options...
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