Whispar1 Posted October 2, 2014 Share Posted October 2, 2014 Hello, I am using 1.6.0.9 and the native UPS module V1.3.4 The calculated shipping cost for UPS ground is almost double what it should be. For instance, a package with dimensions of 20" x 34" x 20" and weighing 13 lbs in my UPS account shows a shipping cost of approx $50 USD However, the calculated cost in the shopping cart is almost $80 USD I do not have handling charges. My 1.5.3.1 installed calculated UPS correctly. Anyone run across this in 1.6?? I am going to scare away customers Link to comment Share on other sites More sharing options...
bellini13 Posted October 3, 2014 Share Posted October 3, 2014 Prestashop does not calculate the rate, it simply sends the information to UPS and receives back a rate. So I believe you will need to show what the UPS module sent to UPS, and what rate was returned by UPS. 1 Link to comment Share on other sites More sharing options...
Whispar1 Posted October 3, 2014 Author Share Posted October 3, 2014 Thank you for the information. How would I go about doing this? When I am logged in to my ups account, using the exact same address, the amount shows approx $50 However, the amount returned through the UPS module to the shopping cart is approx $80 This is what I am not understanding how the calculation could be so far off. I did not have this issue with my 1.5.3.1 site so I am a bit lost as to what to check. Link to comment Share on other sites More sharing options...
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