DARKF3D3 Posted October 2, 2014 Share Posted October 2, 2014 In last week i notice that few of order received on my website doesn't have the "state" field. On the adress detail i see somthing like: Mario Rossi Vicolo Corto, 1170 00000 Mio Paese () Italy 0000000000 The state should be between the 3 parenthesis, but as i said not all the orders has it. At someone else happens this? Link to comment Share on other sites More sharing options...
Dh42 Posted October 3, 2014 Share Posted October 3, 2014 Are you using paypal express by any chance? 1 Link to comment Share on other sites More sharing options...
DARKF3D3 Posted October 3, 2014 Author Share Posted October 3, 2014 It's an alternative paypal module? Or you are referring to the paypal express settings of the standard module? I'm using this: PayPal v3.7.2 Link to comment Share on other sites More sharing options...
bellini13 Posted October 3, 2014 Share Posted October 3, 2014 I think the question is about how these customers are paying you. If a customer uses Paypal express checkout, then the customer and address information comes from Paypal, the customer skips your PS checkout pages. Link to comment Share on other sites More sharing options...
DARKF3D3 Posted October 3, 2014 Author Share Posted October 3, 2014 I don't know if they are using PayPal express checkout, but I notice a strange things happening. On checkout page with Firefox and Internet Explorer there's the PayPal checkout button, while on Chrome it's not showed So you think that order without state could be the order made with PayPal express checkout? PS: website in signature Link to comment Share on other sites More sharing options...
bellini13 Posted October 3, 2014 Share Posted October 3, 2014 I think it is possible, but this should be something you could figure out by testing. Link to comment Share on other sites More sharing options...
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