I can't delete products of the cart

[albertotm]

Hello,

I would tell you about a problem that I have in my website that I can´t solve.

 

The issue is that I can't delete any product in the cart. Neither modify the quantity.

 

When I click any button, this message is shown:

 

TECHNICAL ERROR: unable to save update quantity Details: Error thrown: [object Object] Text status: error

 

This message is shown in a pop-up when the customer is login. If the customer is logout, the product is removed of the cart but the total prices continue, and when I refresh the page the product return to the cart.

 

The Prestashop version used is 1.6.0.9 with Avena theme of Promokit.

 

You can try the issue in: https://cmykgraphic....s/pedido-rapido

User: [email protected]

Pass: test12345

 

I hope you can help me to solve the problem

Best regards.

 

Edited October 1, 2014 by albertotm (see edit history)

[PascalVG]

Some other topics about this:

http://www.prestashop.com/forums/topic/341653-solved-help-to-solve-technical-error-unable-to-save-update-quantity-details-error-thrown/

http://www.prestashop.com/forums/topic/338832-solved-technical-error-unable-to-save-update-quantity-details-error-thrown-object-object/

 

this post seems to have solved the problem:

http://www.prestashop.com/forums/topic/326997-technical-error-unable-to-save-update-quantity/?do=findComment&comment=1654996

 

 

 

If not, some suggestions: 

- try to turn off mod_security (Preferences->SEO & URL's :   Disable Apache's mod_security module :  set to YES

 

- Check if the avena theme version you use is guaranteed to work with the PrestaShop version 1.6.0.9. See if you have the same problem with default theme.

- disable error reporting:  http://www.prestashop.com/forums/topic/338832-solved-technical-error-unable-to-save-update-quantity-details-error-thrown-object-object/?do=findComment&comment=1712144

- 

 

 

my 2 cents,

pascal

[albertotm]

I've tried these solutions but is not solved yet.

The error reporting is disabled

[nailandlash]

Hi, I having the same troubles with Prestashop 1.6.0.9: after delete one of the module now my cart doesn´t work well: i can´t remove any products from it  http://nailandlash.com/