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Loyalty point problem - discount not appear in cart


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Hi.

 

I installed a loyalty point program for my customer using prestashop 1.6.

My customer have faced a big problem because the point can not be applied to the recent cart and it doesn't appear as a discount.

 

After redeemed the point for ordering process, the point decreased from account but not applied to the cart.

 

I don't know how to solve this.

Please help if anyone can give me a clear solution.

 

Thank you.

 

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