Egocefalo Posted September 30, 2014 Share Posted September 30, 2014 (edited) Hello, I'm getting the SSL warning at BackOffice dashboard page (The connection to this website is not fully secured because it contains unencrypted elements, such as images), but it only happens there, on all the other tabs and BackOffice pages it's ok (the connection to this website is fully secure). This is on the address bar of course. Does anyone know how can I fix this error? I'm using prestashop 1.6.0.9 clean install. Thank you! Edited September 30, 2014 by Egocefalo (see edit history) Link to comment Share on other sites More sharing options...
nutxlago Posted September 30, 2014 Share Posted September 30, 2014 Link to comment Share on other sites More sharing options...
nutxlago Posted September 30, 2014 Share Posted September 30, 2014 Message blank?? Egocefalo, I was saying, please, check if you are not linking images from an external folder not protected by ssl. That message could mean that there are elements that are under an http that should be under https. Link to comment Share on other sites More sharing options...
Egocefalo Posted September 30, 2014 Author Share Posted September 30, 2014 (edited) Hi Nutxlago! No, it's the BackOffice dashboard, there's nothing but what it comes with the normal installation. No extra images or else. The only images that appear there are the icons called by the dashboard modules. When the page starts loading it's ok, (while the activity overview column shows by itself) the lock icon on the address bar shows correctly, but it changes to the warning icon as soon as "Dashboard, Your Forecast, and Product and Sales (the modules on the right side of the page) finish loading. Thank you! Edited September 30, 2014 by Egocefalo (see edit history) Link to comment Share on other sites More sharing options...
nutxlago Posted September 30, 2014 Share Posted September 30, 2014 If you are absolutely sure there is no outside element linked from a non ssl protected resource, then you can safely ignore the warning. Link to comment Share on other sites More sharing options...
Egocefalo Posted October 1, 2014 Author Share Posted October 1, 2014 (edited) Hi Nutxlago, I'm sure there is something causing the error, it's just that it might not be an image. I'm gonna keep on checking since even if it can be safetly ignored I need to get rid of the warning. Thank you! Edited October 1, 2014 by Egocefalo (see edit history) Link to comment Share on other sites More sharing options...
bellini13 Posted October 1, 2014 Share Posted October 1, 2014 if you are using Chrome or Firefox, press F12 on your keyboard and open the Console. Then reload your dashboard and see if there are any warnings displayed. Also in Firefox, you can click the little globe on the left side of the address bar, then click the more information button. Then click on the Media tab and you will see a listing of all the media that is loaded. This will help you determine which files are loading via HTTPS or HTTP. Link to comment Share on other sites More sharing options...
Egocefalo Posted October 1, 2014 Author Share Posted October 1, 2014 (edited) Hi Bellini13, I did so. Everything was loading via HTTPS or relative links, I finally removed the full third column (news, tips of the day, etc.) from dashboard's .tpl file and that made the warning disappear. Thank you! I didn't mark the topic as solved because I'm sure that removing the column is not the best fix. Edited October 1, 2014 by Egocefalo (see edit history) Link to comment Share on other sites More sharing options...
PrestaSOO Posted October 2, 2014 Share Posted October 2, 2014 it should better if you give a test account Link to comment Share on other sites More sharing options...
Recommended Posts