Error Installing PS 1.6.09

[Olimpus]

Hi,
 
I try to install ps 1.6.0.9 on my dedicated server and I can not finish it. It stops at 12% and the error is the FOLLOWING:
 

[Mon Sep 29 20:24:34 2014] [error] [client 82.213.185.140] File does not exist: /home/***/public_html/500.shtml, referer: http://*****.com/install/index.php

Can someone help me please?
 
Thanks
 
 

Edited September 29, 2014 by Olimpus (see edit history)

[benjamin utterback]

 

Hi,

 

I try to install ps 1.6.0.9 on my dedicated server and I can not finish it. It stops at 12% and the error is the FOLLOWING:

 

[Mon Sep 29 20:35:02 2014] [error] [client 82.213.185.140] File does not exist: /home/sitepent/public_html/500.shtml, referer: http://sitepentrutelefon.com/install/index.php

 

Can someone help me please?

 

Thanks

 

 

 

 

 

 

Hi, thanks for the message. First thing I would do is check the permissions generally speaking the standard permissions is 755 for folders, 644 for files, .htaccess should be 666 ... Can you check on that? Of course, various hosting providers have different settings. You are installing via FTP?

[Olimpus]

All file premissions are ok, but I don´t have a root .htacces file

 

And I have access via FTP, cPanel and to WHM

 

Thank you

Edited September 29, 2014 by Olimpus (see edit history)

[benjamin utterback]

All file premissions are ok, but I don´t have a root .htacces file

 

And I have access via FTP, cPanel and to WHM

 

Thank you

 

Thanks. Does your hosting provider have an auto installer for your dedicated server? Have you downloaded the package again and tried to install it from the new package? It's still 12%

[Olimpus]

I don´t have an installer in my cPanel and I tried to install it again. It stops at 12 %

[benjamin utterback]

Interesting, do you know what your memory limit is on this server? It's dedicated so that shouldn't be a problem. Are there any other Apache or PHP Error Logs? 

 

I would also try to force the installation with 777 permissions just to see if it works, then change it back immediately. I have never seen that error in regards to a PrestaShop installation, let's keep digging. 

[Olimpus]

1T hdd, 1G mem,

 

And no other errors.

 

You mean 777 to all of files before starting the installation?

 

 

I´ll let you know

 

thanks

[Olimpus]

Sorry, no change

 

I installed PS via FTP and cPanel and is the same error.

 

stops at 12%

[benjamin utterback]

Sorry, no change

 

I installed PS via FTP and cPanel and is the same error.

 

stops at 12%

 

I would contact your hosting company for any details about this error because I've never never seen this error when installing PrestaShop. PM me tomorrow and we'll look into it. Thanks!