mems Posted September 28, 2014 Share Posted September 28, 2014 When i go to my admin page i got a blankpage..I set debug mode to on, and got this error: Warning: tempnam(): open_basedir restriction in effect. File(/customers/9/3/7/smartphonekliniek.com/httpd.wwwcache) is not within the allowed path(s): (/customers/9/3/7/smartphonekliniek.com/httpd.www:/customers/9/3/7/smartphonekliniek.com/httpd.private:/customers/9/3/7/smartphonekliniek.com/tmp:/customers/smartphonekliniek.com/smartphonekliniek.com:/var/www/diagnostics:/usr/share/php) in /customers/9/3/7/smartphonekliniek.com/httpd.www/classes/PrestaShopAutoload.php on line 151 Warning: require_once(/customers/9/3/7/smartphonekliniek.com/httpd.www/admin/../images.inc.php): failed to open stream: No such file or directory in /customers/9/3/7/smartphonekliniek.com/httpd.www/admin/functions.php on line 28 Fatal error: require_once(): Failed opening required '/customers/9/3/7/smartphonekliniek.com/httpd.www/admin/../images.inc.php' (include_path='/customers/9/3/7/smartphonekliniek.com/httpd.www/tools/htmlpurifier/standalone:.:/usr/share/php') in /customers/9/3/7/smartphonekliniek.com/httpd.www/admin/functions.php on line 28 Can someone help me out with this?Thanks. Link to comment Share on other sites More sharing options...
vekia Posted September 28, 2014 Share Posted September 28, 2014 it's a case of permissions to file mentioned in error code. please verify: - chmods - chown usually errors like that appear when your apache/php user hasn't got rights to deal with directory mentioned in code. it's a kind of misconfiguration of server (chown) / basic directories configuration in presta (chmod) Link to comment Share on other sites More sharing options...
benjamin utterback Posted September 29, 2014 Share Posted September 29, 2014 The file that veika is referring to is, /customers/9/3/7/smartphonekliniek.com Is that file familiar to you at all? Link to comment Share on other sites More sharing options...
benjamin utterback Posted September 29, 2014 Share Posted September 29, 2014 When i go to my admin page i got a blankpage.. I set debug mode to on, and got this error: Warning: tempnam(): open_basedir restriction in effect. File(/customers/9/3/7/smartphonekliniek.com/httpd.wwwcache) is not within the allowed path(s): (/customers/9/3/7/smartphonekliniek.com/httpd.www:/customers/9/3/7/smartphonekliniek.com/httpd.private:/customers/9/3/7/smartphonekliniek.com/tmp:/customers/smartphonekliniek.com/smartphonekliniek.com:/var/www/diagnostics:/usr/share/php) in /customers/9/3/7/smartphonekliniek.com/httpd.www/classes/PrestaShopAutoload.php on line 151 Warning: require_once(/customers/9/3/7/smartphonekliniek.com/httpd.www/admin/../images.inc.php): failed to open stream: No such file or directory in /customers/9/3/7/smartphonekliniek.com/httpd.www/admin/functions.php on line 28 Fatal error: require_once(): Failed opening required '/customers/9/3/7/smartphonekliniek.com/httpd.www/admin/../images.inc.php' (include_path='/customers/9/3/7/smartphonekliniek.com/httpd.www/tools/htmlpurifier/standalone:.:/usr/share/php') in /customers/9/3/7/smartphonekliniek.com/httpd.www/admin/functions.php on line 28 Can someone help me out with this? Thanks. Who is your hosting provider? Link to comment Share on other sites More sharing options...
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