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Have problem installing prestashop


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Can't create settings file, if /config/settings.inc.php exists, please give the public write permissions to this file, else please create a file named settings.inc.php in config directory.

that is the message i get

i am installing it on godaddy hosting,ok so this install is nstalling files for us we need to set the permissions to 777. i need to find in go daddy where we can set permisions to files in the root of the site they must be set to 777 for now for install.

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These are the errors i see on the page for some reason.

Warning: include(D:\Hosting\5316473\html\public_html\prestashop\install/../config/settings.inc.php) [function.include]: failed to open stream: Permission denied in D:\Hosting\5316473\html\public_html\prestashop\install\index.php on line 25

Warning: include() [function.include]: Failed opening 'D:\Hosting\5316473\html\public_html\prestashop\install/../config/settings.inc.php' for inclusion (include_path='.;C:\php5\pear') in D:\Hosting\5316473\html\public_html\prestashop\install\index.php on line 25

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Nevermind the above errors i figured it out on my own without any staff help cause no one ever responds to any help from members cause we did not purchase your hosting plans so we are not worthy of the help right.

Well i have another error i cannot figure out.

Can't create settings file, if /config/settings.inc.php exists, please give the public write permissions to this file, else please create a file named settings.inc.php in config directory.


This file is there and i have set the permission for write, but still cannot continue to the next page for some reason.

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Someone help me ASAP!!

why does it take forever to get a response, i managed to do everything myself, now the login details do not work??


There is 1 error

1. Path is not the same between your browser and you server :

- Server:
public_html/prestashop/admin/login.php

- Browser:
\public_html\prestashop\admin\login.php

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I've heard from a lot of people on these forums having trouble getting Prestashop to work on GoDaddy. I guess their servers aren't configured to work well with Prestashop. I use Just Host and haven't had any problems installing Prestashop on it.

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  • 10 months later...

hi all

during installation i have managed to connect the database but when i click next on step 3 of the installation i recieve the error….

Can’t create settings file, if /config/settings.inc.php exists, please give the public write permissions to this file, else please create a file named settings.inc.php in config directory.

i am using Economy Hosting – Windows.

Can someone please help.

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Make sure the config directory has write permissions so that the installer can write the settings.inc.php file. I think you can do that by right-clicking on the folder and going to the Security tab, but I use Linux hosting, so I'm not sure.

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  • 1 year later...

PrestaShop doesn't work with Godaddy and the staff from PrestaShop looks like won't resolve the problem.

Currently Godaddy is offering a great product with Cloud hosting, which i already bought it.

I'm sorry but if PrestaShop is not listening their clients and the market it is not a product that will success.

I'm changing to KEN CART

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