midana Posted September 26, 2014 Share Posted September 26, 2014 When I click the form at the checkout and choose to auto-fill with an address of mine, all fields fill up. Then when I click on the save-button however it says the last name isn't filled in. If I go back to the last name with my cursor and click it, enter a space (so it reacts to me writing in the field) and then click on save again - it works. Anyone know what can be done so that this doesn't happen for people that auto-fill like me? Link to comment Share on other sites More sharing options...
nutxlago Posted September 26, 2014 Share Posted September 26, 2014 As far as I know, Midana, this is a problem not yet resolved but that I have read about similar problem on the forum. Perhaps it would be solved in the next release, who knows? Although it is not the desired solution, I would advise the Customer not to use autofill right in the registration page to prevent customers to go away just for that reason. Perhaps someone else can offer a better solution? I will follow this topic because it would be really fantastic to find a trick for this issue. Good luck! Link to comment Share on other sites More sharing options...
nutxlago Posted September 26, 2014 Share Posted September 26, 2014 I have just remembered something: have you tried to disable/enable preferences>general >HTML purifier and test to autofill the forms? Html Purifier cleanswhite speces and so in text forms... Link to comment Share on other sites More sharing options...
midana Posted September 26, 2014 Author Share Posted September 26, 2014 I have just remembered something: have you tried to disable/enable preferences>general >HTML purifier and test to autofill the forms? Html Purifier cleanswhite speces and so in text forms... I don't find that in my 1.6.0.5, so I'm guessing they removed it? As far as I know, Midana, this is a problem not yet resolved but that I have read about similar problem on the forum. Perhaps it would be solved in the next release, who knows? Although it is not the desired solution, I would advise the Customer not to use autofill right in the registration page to prevent customers to go away just for that reason. Perhaps someone else can offer a better solution? I will follow this topic because it would be really fantastic to find a trick for this issue. Good luck! Smart solution until they solve the real problem. Thank you. Link to comment Share on other sites More sharing options...
nutxlago Posted September 26, 2014 Share Posted September 26, 2014 Midana, for your PS version, "Use the Html purifier library" option should be in B.O.> Preferences> General tab, mine is a 1.6.0.9 so they cannot be that different. Link to comment Share on other sites More sharing options...
midana Posted September 27, 2014 Author Share Posted September 27, 2014 Can't see it. :/ Link to comment Share on other sites More sharing options...
nutxlago Posted September 27, 2014 Share Posted September 27, 2014 Ooops, Midana, so sorry, I am afraid that option was newly offered after your PS version: PS 1.6.0.8. Although I am not sure that option would solve the problem with autofill. I will let you know if I have news about this issue. Link to comment Share on other sites More sharing options...
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