When i troubleshoot http 500 internal server problem i get this

[goldenorry]

Warning: tempnam(): open_basedir restriction in effect. File(/customers/7/b/5/itopshop.nl/httpd.wwwcache) is not within the allowed path(s): (/customers/7/b/5/itopshop.nl/httpd.www:/customers/7/b/5/itopshop.nl/httpd.private:/customers/7/b/5/itopshop.nl/tmp:/customers/itopshop.nl/itopshop.nl:/var/www/diagnostics:/usr/share/php) in /customers/7/b/5/itopshop.nl/httpd.www/classes/PrestaShopAutoload.php on line 151

 

 

What DO I DO ?

[NemoPS]

Permission issue, try checking  the folder's access, set it at least to 755. If that doesn't work, try 775 or 777 in the end (though this last one is risky)

[benjamin utterback]

Permission issue, try checking  the folder's access, set it at least to 755. If that doesn't work, try 775 or 777 in the end (though this last one is risky)

 

Is it strange to you that it looks like an exact match error that this person has, http://www.prestashop.com/forums/topic/364179-cant-log-in-to-admin-page/

 

 

 

Warning: tempnam(): open_basedir restriction in effect. File(/customers/7/b/5/itopshop.nl/httpd.wwwcache) is not within the allowed path(s): (/customers/7/b/5/itopshop.nl/httpd.www:/customers/7/b/5/itopshop.nl/httpd.private:/customers/7/b/5/itopshop.nl/tmp:/customers/itopshop.nl/itopshop.nl:/var/www/diagnostics:/usr/share/php) in /customers/7/b/5/itopshop.nl/httpd.www/classes/PrestaShopAutoload.php on line 151

 

 

What DO I DO ?

 

Who is your hosting provider?