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URGENT: Prestashop 1.5.6.2 Wrong Shipping Cost


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Hi,

 

Suddenly i am facing the following issue and i cannot figure out how to resolve it. For some orders the shipping cost is calculated wrong on the shipping field of the backend order details page (see the attachment) as well as on the email. The final cost is correct, with the correct amount of shipping cost, only  the shipping field is wrong. This is a problem because the same think happens on the email the customer receives, so they complaint for wrong charges. I must fix this ASAP because is a production environment.

 

post-528381-0-02630500-1411716653_thumb.png

 

I will appreciate any help.

 

Regards

 

Thomas

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