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[solved] emails from smtp server not received


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I had a problem configuring mailing functionality for smtp server.
The issue is that the email you have entered during installation on step 4 (with first name, last name and shop password) will be used for both main email for shop and email of administrator. So if your admin, for example is using gmail - there may be troubles.

All you need to ensure that you have the same email set in
Preferences->Contact: Shop e-mail
and
Preferences->Email: SMTP user

Also you need to remember that when you change smtp setting to use different email account. You also need to set the same email in Preferences->Contact: Shop e-mail.

Hopefully PS team will notice this message and will more all email setting to one page. That's not actually a bug, but a bad interface. When admin after using mail() wants to configure SMTP - he or she may forget about setting a second setting. Or even does not know about it if shop is new!

I hope this will help somebody to get things working :)

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  • 3 weeks later...

Do you have problem with all smtp mailing or with contact form only?
Have you tested smtp separately?

I can point you to an actual code - so it will be possible to debug and see what info is used for sending.
But I need to know where are you stuck :)

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  • 1 year later...
  • 1 month later...

I have solved with the ideas of redspike and a modified mailsend.php

preferences >> emails
and
Email store
and
employees >> Contacts

all of this needs to be set with same email, (or same domain i think)

With this changes, dont work for me, but
I add this mailsend.php : http://www.prestashop.com/forums/viewreply/246300/

to /tools/swift/Swift/Plugin/

and voila!! works fine

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