www.PaintingsByChadWorkman.com Posted December 2, 2009 Share Posted December 2, 2009 Hi, I am trying to get this PrestaShop instalation done right the first time... Maybe you can relate:Using the PrestaBox 10 minute set up wizard-thingy, there is a box to enter what *URL I wish to use*. In it I've typed in the one which I own and wish to use, but an *error came up saying that it is unavailable*. I tried protesting "BUT I OWN IT" - but i dont think it made any difference... And I dont see any way around this issue from the stance of a Presta novice. *I purchased the URL domain through www.GoDaddy.com, and it is currently hosted by a local web firm.* Anyone have sugestions? ThanksChadwww.PaintingsByChadWorkman.com Link to comment Share on other sites More sharing options...
msk69 Posted December 2, 2009 Share Posted December 2, 2009 Did you check http://www.prestashop.com/wiki/Installing_And_Updating_PrestaShop_Software/#Install_PrestaShop ? Link to comment Share on other sites More sharing options...
prestabase Posted December 2, 2009 Share Posted December 2, 2009 Try using the "contact us" near the top right. They should be able to help. Link to comment Share on other sites More sharing options...
Rémi Gaillard Posted December 17, 2009 Share Posted December 17, 2009 Hi,You need to register without your domain name. After your subscription we will configure it on your store for free. Link to comment Share on other sites More sharing options...
PantsMcr Posted September 29, 2010 Share Posted September 29, 2010 Hi I am having the same problem - have set up a prestabox shop and the only option is to purchase a domain, but I already have a domain I want to use I have contacted technical support using the contact form a few days ago and sent an email yesterday but have yet to receive a response from them. This is very frustrating. Link to comment Share on other sites More sharing options...
Rémi Gaillard Posted September 30, 2010 Share Posted September 30, 2010 Hi,We have not received any mail from you.You must use the contact form on http://www.prestabox.com/contact-form.phpRegards, Link to comment Share on other sites More sharing options...
PantsMcr Posted September 30, 2010 Share Posted September 30, 2010 Thanks I have just emailed you using the link provided and its confirmed sent. I look forward to getting this resolved soon. Link to comment Share on other sites More sharing options...
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