Viliam Posted September 23, 2014 Share Posted September 23, 2014 Hi experts! I have problem with SSL. I have certificate SSL and when I run SSL in Admin - Preferences - General I can not open this site https://mydomain.it/it/login?back=my-account. System write: "This webpage has a redirect loop". I can not find solving. Please help me!Thank you!!!!!! Link to comment Share on other sites More sharing options...
NemoPS Posted September 24, 2014 Share Posted September 24, 2014 SSL might not be properly installed on your server, so I suggest you ask your hosting company to check it first Link to comment Share on other sites More sharing options...
Viliam Posted September 24, 2014 Author Share Posted September 24, 2014 Yes, SSL is OK instaled on server. You can check it: https://www.ssllabs.com/ssltest/analyze.html?d=matea.itPlease do you have other idea for solving? Thank you! Link to comment Share on other sites More sharing options...
Studio1one Posted September 25, 2014 Share Posted September 25, 2014 same problems for me to :-( Link to comment Share on other sites More sharing options...
Viliam Posted September 25, 2014 Author Share Posted September 25, 2014 Please is here someone for help? Link to comment Share on other sites More sharing options...
NemoPS Posted September 26, 2014 Share Posted September 26, 2014 What is your hosting company?As a test, can you access the front office by manually adding https? Link to comment Share on other sites More sharing options...
Matt TBG Posted November 17, 2014 Share Posted November 17, 2014 I have the same problem, any answer yet? Link to comment Share on other sites More sharing options...
NemoPS Posted November 17, 2014 Share Posted November 17, 2014 Did you check with your hosting already? Link to comment Share on other sites More sharing options...
Matt TBG Posted November 17, 2014 Share Posted November 17, 2014 Waiting since friday afternoon for answer........(OVH) Link to comment Share on other sites More sharing options...
Matt TBG Posted November 18, 2014 Share Posted November 18, 2014 Had an answer from my hosting company. "Unfortunately, we cannot provide you support relative to Prestashop configuration. We highly recommend you to ask on Prestashop forums" So, still have the redirect loop problem. Anyone help? please :-) Link to comment Share on other sites More sharing options...
NemoPS Posted November 19, 2014 Share Posted November 19, 2014 Yikes. SO helpful. They didn't say anything else? can they confirm ssl is correctly installed? Try disabling url_rewriting, then enable it again, or delete the htaccess so it's regenerated Link to comment Share on other sites More sharing options...
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