lapetitecoco Posted September 23, 2014 Share Posted September 23, 2014 Hello guys, I need help ASAP. Whenever I try to register as a customer, once I get to the "Adress page" the site is just blank. No one can order due to this error. It's always stucked there.Under SEO all the URLs don't work, it always shows a blank page. Can someone please help? T_T Link to comment Share on other sites More sharing options...
goutham7p Posted September 23, 2014 Share Posted September 23, 2014 I suspect PHP memory limit on your server is low. Try increasing it yourself or contact hosting provider to get it updated. That should fix your problm Link to comment Share on other sites More sharing options...
El Patron Posted September 23, 2014 Share Posted September 23, 2014 hi, first start off by getting the underlying error from blank page. with this information it will be much easier to find solution http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ Link to comment Share on other sites More sharing options...
lapetitecoco Posted September 23, 2014 Author Share Posted September 23, 2014 Yeah I think it has sty to do with my PHP memory, but the problem is I can't figure out where to increase it via Filezilla. Cud you tell me perhaps? I'm new to this and actually I don't know ANYTHING about websites, computers, etc...:| Link to comment Share on other sites More sharing options...
El Patron Posted September 23, 2014 Share Posted September 23, 2014 Yeah I think it has sty to do with my PHP memory, but the problem is I can't figure out where to increase it via Filezilla. Cud you tell me perhaps? I'm new to this and actually I don't know ANYTHING about websites, computers, etc...:| yes, obtain error, this is a 'must' knowledge for shop manager. download the file using ftp in the link above, edit it and re-upload. tip: your hosting control panel may allow you to edit files, then this may be more preferable for you. Link to comment Share on other sites More sharing options...
Recommended Posts