netpro Posted September 21, 2014 Share Posted September 21, 2014 Hi, I have some products with specific price set, but prestashp is no taking this information at all. Looking in the debug, I see that the array products has the specific_price with false in all the product (even on product with specif price set) price_tax_exc => 35 price_without_reduction => 35 reduction => 0 specific_prices => false quantity_all_versions => 100 features => Array (0) attachments => Array (0) virtual => 0 It happens since 1 week ago, probably after update something but I have no way to detect what has changed or what has updated. I need some information on how prestashop calculate the specific price and fix it somehow. Thank you Marcelo Link to comment Share on other sites More sharing options...
El Patron Posted September 21, 2014 Share Posted September 21, 2014 what is your exact ps version? Link to comment Share on other sites More sharing options...
netpro Posted September 22, 2014 Author Share Posted September 22, 2014 what is your exact ps version? 1.6.0.5 Link to comment Share on other sites More sharing options...
netpro Posted September 24, 2014 Author Share Posted September 24, 2014 Hello! No idea about this issue? My problem is not solved yet and I don't know how to fix. I need some kind of support, maybe should buy support from prestashop, I don't know. Could someone tell me what's the best way to preceed when we have a problem in prestashop and need support? Thank you Link to comment Share on other sites More sharing options...
El Patron Posted September 24, 2014 Share Posted September 24, 2014 sorry I missed your earlier reply. when added to cart, does the correct price get reflected? also in back office does the cart show proper price? also... is it possible you can upgrade to 1.6.0.9? this would require creating a test shop, and testing upgrade. sorry to say but there were several fixes to various pricing issues. (this was my 10,000 post) happy day, el 1 Link to comment Share on other sites More sharing options...
netpro Posted September 24, 2014 Author Share Posted September 24, 2014 sorry I missed your earlier reply. when added to cart, does the correct price get reflected? also in back office does the cart show proper price? also... is it possible you can upgrade to 1.6.0.9? this would require creating a test shop, and testing upgrade. sorry to say but there were several fixes to various pricing issues. (this was my 10,000 post) happy day, el Yes, in the cart the price is correct and the discount is applied correctly. Do you know where prestashop calculate the price and check if there is any "special price" set for a product? Maybe I can take a look there. Thank you Marcelo Link to comment Share on other sites More sharing options...
El Patron Posted September 24, 2014 Share Posted September 24, 2014 Yes, in the cart the price is correct and the discount is applied correctly. Do you know where prestashop calculate the price and check if there is any "special price" set for a product? Maybe I can take a look there. Thank you Marcelo well...yes, you could look around...but I think this issue solved in later version than yours....and I can't recommend anyone particular area... Link to comment Share on other sites More sharing options...
El Patron Posted September 24, 2014 Share Posted September 24, 2014 I'd like to suggest that you open a forge report here: http://forge.prestashop.com the ps developers may be able to tell you which fixes to apply.... make sure to include link to this post after opening bug reprot, post that bug report url back here please. thanks Link to comment Share on other sites More sharing options...
netpro Posted September 24, 2014 Author Share Posted September 24, 2014 (edited) well...yes, you could look around...but I think this issue solved in later version than yours....and I can't recommend anyone particular area... Edited September 24, 2014 by netpro (see edit history) Link to comment Share on other sites More sharing options...
netpro Posted September 27, 2014 Author Share Posted September 27, 2014 Hi, Just to let you know that the problem was found and fixed. There was a module that I installed to export the catalog in xml format. I've unistalled this modules and the special price is working correctly again. Thank you for your time. Should I put this topic like solved or what? Marcelo Link to comment Share on other sites More sharing options...
El Patron Posted September 27, 2014 Share Posted September 27, 2014 Hi, Just to let you know that the problem was found and fixed. There was a module that I installed to export the catalog in xml format. I've unistalled this modules and the special price is working correctly again. Thank you for your time. Should I put this topic like solved or what? Marcelo woot woot!!!!!!! what was the module? this may help others with same conflict. Link to comment Share on other sites More sharing options...
netpro Posted September 29, 2014 Author Share Posted September 29, 2014 It was a module to export the catalog - module beezup Link to comment Share on other sites More sharing options...
Recommended Posts