Antakarana Posted September 20, 2014 Share Posted September 20, 2014 Hi everybody, I'm using prestashop 1.6.0.9 with the latest updates. I have an issue with the delivery adress name from customers. No matter if they set a different delivery name because the shop will show always the billing name. So at the front office the customer can set a diferent billing and delivery adress with different name and surname, however when the order is completed if we check the BackOffice we always see the same name and billing for the delivery adress. That only seems to happen when paying with paypal (im using the latest version of the module). Thanks in advance! Link to comment Share on other sites More sharing options...
AZC Posted October 27, 2014 Share Posted October 27, 2014 Hi everybody, I'm using prestashop 1.6.0.9 with the latest updates. I have an issue with the delivery adress name from customers. No matter if they set a different delivery name because the shop will show always the billing name. So at the front office the customer can set a diferent billing and delivery adress with different name and surname, however when the order is completed if we check the BackOffice we always see the same name and billing for the delivery adress. That only seems to happen when paying with paypal (im using the latest version of the module). Thanks in advance! Im having the same issue with sagepay? Have you managed to find out how to solve this? Thanks Link to comment Share on other sites More sharing options...
Antakarana Posted October 28, 2014 Author Share Posted October 28, 2014 Hi, Unfortunately I haven't found the solution. I think that the problem is due to external payment platforms that uses "express checkout" solutions. When the customer uses this option they doesn't allow to set different delivery adress. Link to comment Share on other sites More sharing options...
iFritz Posted December 14, 2014 Share Posted December 14, 2014 (edited) Same here. Any solutions yet? I'm using Paypal as well but without offering the express checkout function. I've did a testorder with paypal and found out that after the paypal proecessing, the addresses being switched in the backend. I've created a bug issue for that. Let s hope we get help soon. Edited December 14, 2014 by iFritz (see edit history) Link to comment Share on other sites More sharing options...
iFritz Posted December 17, 2014 Share Posted December 17, 2014 It looks like, that the shop changes the first- and secondname in the delivery address in the addressbook as well. Link to comment Share on other sites More sharing options...
Antakarana Posted December 17, 2014 Author Share Posted December 17, 2014 Yes... but it seems to happen only when the customer pays by paypal. Link to comment Share on other sites More sharing options...
iFritz Posted December 17, 2014 Share Posted December 17, 2014 Do you still have this issue? What paypal module are you using? Version? Link to comment Share on other sites More sharing options...
Antakarana Posted December 17, 2014 Author Share Posted December 17, 2014 (edited) Yes I still have the issue... I have one customer that actualy is a reseller... so he buy our products for his own customers and wants that we ship the order to different delivery address each time. He creates a new address with a new name of the customer but when completing the paypal process the order is generated with the default delivery address and default account name... not with the new one. So he has to sent us an email with the correct data to manualy change it.... Paypal module is: 3.8.1 and prestashop is: 1.6.0.9 Edited December 17, 2014 by Antakarana (see edit history) Link to comment Share on other sites More sharing options...
iFritz Posted December 17, 2014 Share Posted December 17, 2014 Hmm,really strange. Just tried to order with payment in advance module. Everything ok. Delivery address stays as created. What tamplate are you using? Default bootstrap? Link to comment Share on other sites More sharing options...
Antakarana Posted December 17, 2014 Author Share Posted December 17, 2014 Im using warehouse theme.... however I think it has nothing to be with the theme. I think it is related with the paypalmodule that when confirming payment it generates the order with the default delivery data (name, adress, etc) even if during the order checkout there is a different delivery data. Link to comment Share on other sites More sharing options...
AZC Posted December 17, 2014 Share Posted December 17, 2014 It seems to be an issues with version 1.5 It doesn't seem to have anything to do with the payment module. I find that if a customer on OPC puts 2 addresses, even before selecting payment option, only one address will be saved in the BO. Have looked at the bugs and there seem to be a lot about this but no solutions that I can see. i was told that 1.6 does not have this problem but at the moment upgrading is not an option. Link to comment Share on other sites More sharing options...
iFritz Posted December 17, 2014 Share Posted December 17, 2014 I'm using 1.6. Link to comment Share on other sites More sharing options...
Antakarana Posted December 17, 2014 Author Share Posted December 17, 2014 It seems to be an issues with version 1.5 It doesn't seem to have anything to do with the payment module. I find that if a customer on OPC puts 2 addresses, even before selecting payment option, only one address will be saved in the BO. Have looked at the bugs and there seem to be a lot about this but no solutions that I can see. i was told that 1.6 does not have this problem but at the moment upgrading is not an option. Thanks for the info.... im using PS 1.6.0.9 Link to comment Share on other sites More sharing options...
AZC Posted December 17, 2014 Share Posted December 17, 2014 Oh well. Can you check for me whether the addresses save after registration on OPC? or is it as you say only an issue with payment module? Link to comment Share on other sites More sharing options...
iFritz Posted December 17, 2014 Share Posted December 17, 2014 (edited) Oh well. Can you check for me whether the addresses save after registration on OPC? or is it as you say only an issue with payment module? If i choose Payment on delivery or cheque, everything works fine. Edited December 17, 2014 by iFritz (see edit history) Link to comment Share on other sites More sharing options...
Antakarana Posted December 17, 2014 Author Share Posted December 17, 2014 If i choose Payment on delivery or cheque, everything works fine. Same happens to me... Link to comment Share on other sites More sharing options...
iFritz Posted March 11, 2015 Share Posted March 11, 2015 Any updates on this? It still happens to me. Link to comment Share on other sites More sharing options...
iFritz Posted May 21, 2015 Share Posted May 21, 2015 The developers just contacted me. Please try the following and let us know: To solve the problem, we propose to comment on the following file directly to your FTP and /modules/paypal/express_checkout/payment.php and comment the line 211 and line 212: Looking for this line: else if ($ Customer-> id) {// If address exists, we update it with new information $ address = setCustomerAddress ($ PPEC, $ customer $ address-> id); $ address-> save (); }and you replace it with this: else if ($ Customer-> id) {// If address exists, we update it with new information // $ Address = setCustomerAddress ($ PPEC, $ customer $ address-> id); // $ Address-> save (); } Link to comment Share on other sites More sharing options...
Dashe Posted June 3, 2015 Share Posted June 3, 2015 The developers just contacted me. Please try the following and let us know: Have someone tried this fix? I don't like try fix in production and I don't have a test enviroment to test it Best Regards Fabio Link to comment Share on other sites More sharing options...
jgriff89 Posted August 17, 2015 Share Posted August 17, 2015 Does anybody know if this works? I'm having the same problem! Link to comment Share on other sites More sharing options...
iFritz Posted August 18, 2015 Share Posted August 18, 2015 I've applied the fix and it looks good so far... Link to comment Share on other sites More sharing options...
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