omahaknife Posted September 19, 2014 Share Posted September 19, 2014 I'm having issues with PrestaShop 1.6 orders section of the back office. We sell knife kits and you can pick what color handle you want. When the order shows up in PayPal, it shows the item but not the attribute (color), so I have to go to the "orders" section of the back office to view what color handle they'd like. Sometimes this works perfectly, and sometimes PrestaShop shows all of the details (amount paid, customer name/shipping address, etc.) but will say no products ordered. I've also noticed that in these cases, there's also a note in the PayPal section of it that says the order is over 60 days old, even though it's been placed that day. I've attached a screenshot as an example. Any help is much appreciated! 1 Link to comment Share on other sites More sharing options...
Spanner Posted October 7, 2014 Share Posted October 7, 2014 I am having the same sort of problem - in the back office, when I look at my orders, they are now not displaying any products, but they are accepting the money and recording it. I then have to go into the customer shopping cart to track down which item(s) have been ordered. Can anyone help with this? Kaye Link to comment Share on other sites More sharing options...
maletazul Posted October 13, 2014 Share Posted October 13, 2014 Hi, i have same problem. any news about this issue? Regards, Luis Link to comment Share on other sites More sharing options...
Spanner Posted October 16, 2014 Share Posted October 16, 2014 Hi Luis I resolved mine by disabling the Ebay module which I wasn't using anyway. Hope that works for you too. Kaye Link to comment Share on other sites More sharing options...
sandipchandela Posted November 5, 2014 Share Posted November 5, 2014 Check this . http://www.prestashop.com/forums/topic/288253-product-details-not-showing-in-orders-155/?do=findComment&comment=1856838 Link to comment Share on other sites More sharing options...
Recommended Posts