juden Posted September 19, 2014 Share Posted September 19, 2014 on my registered customer page, the frames of product are not loading when my customers click to view more. please verify this link !!!!! http://nigerdeals.com/en/home/63-dell-mini-tower-opt.html!!!!!! Link to comment Share on other sites More sharing options...
El Patron Posted September 19, 2014 Share Posted September 19, 2014 uhm, I don't see issue, maybe explain better (clear your browser cache) http://screencast.com/t/SWDx40zL Link to comment Share on other sites More sharing options...
juden Posted September 19, 2014 Author Share Posted September 19, 2014 thanks for your reply. a customer registered to nigerdeals.com. he logged on and clicked on my product page eg dell mini tower, the page shows blank page. i give you this account.....(email [email protected] password sobe12) please click on sign in on nigerdeals.com and enter the email address and password, then click on dell tower or any other product. \regards Link to comment Share on other sites More sharing options...
El Patron Posted September 19, 2014 Share Posted September 19, 2014 when you receive blank/500 page...turn on native PrestaShop debug mode, reproduce, then turn off. http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ once you have error info then you can search for similar issue, this will make getting help much faster. (my money is on wishlist module issue, just a guess) el Link to comment Share on other sites More sharing options...
juden Posted September 19, 2014 Author Share Posted September 19, 2014 thanks i got the error message !!!Fatal error: Class 'WishList' not found in /home/www/nigerdeals.com/modules/blockwishlist/blockwishlist.php on line 245 Link to comment Share on other sites More sharing options...
El Patron Posted September 19, 2014 Share Posted September 19, 2014 from back office, un-install wishlist module, delete it then in module search box, type 'wishlist', install this version and now you know how to turn on debug mode (make sure to turn off when not debugging). Link to comment Share on other sites More sharing options...
juden Posted September 19, 2014 Author Share Posted September 19, 2014 thanks so much for your help. i left debug mode to true. do you think i should change it to false. however good news its fine now. you are a genius Link to comment Share on other sites More sharing options...
El Patron Posted September 19, 2014 Share Posted September 19, 2014 always turn off debug when not in use, this can lead to unpredictable results in front office. happy day..el Link to comment Share on other sites More sharing options...
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