djpat99 Posted September 19, 2014 Share Posted September 19, 2014 (edited) Hello Prestaworld, I have been building a new website with Prestashop but have limited knowledge of servers and php etc (although I have picked up some things along the way). My first question is how can I tell what is slowing my website loading times? Is there a way to see if it is something in the software or whether its a slow server. My website is http://www.gamer-tech.org.uk which I am building to replace my horrible old website made with MrSite http://www.gamer-tech.co.uk Also has anyone transferred a domain across before? I want the .co.uk being the main domain for the new website and wonder how difficult that is to do as I have never done that before. Sorry that my first post here is asking for help but I will be around the forums forever now and will contribute where I can. Oh and the server is a cloud server on the professional package with these guys here http://www.names.co.uk/web-hosting Edited September 19, 2014 by djpat99 (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted September 19, 2014 Share Posted September 19, 2014 Here are screen shots of preferred back office settings: (review and compare to your shop settings) http://screencast.com/t/v4dP7iYAm Link to comment Share on other sites More sharing options...
djpat99 Posted September 19, 2014 Author Share Posted September 19, 2014 Hello El Patron, and thank you for the screenshot. I have it set exactly the same but it is still really slow. Guess I'll have to do some digging around. Link to comment Share on other sites More sharing options...
El Patron Posted September 19, 2014 Share Posted September 19, 2014 Hello El Patron, and thank you for the screenshot. I have it set exactly the same but it is still really slow. Guess I'll have to do some digging around. start here, set ps debug profiling to true config/defines.inc.php define('_PS_DEBUG_SQL_', false); set to true note: turn off when completed gathering data as all visitors bo and fo will get data Link to comment Share on other sites More sharing options...
djpat99 Posted September 19, 2014 Author Share Posted September 19, 2014 I have played with that before and just had it on again. While clicking around the site nothing has come up apart from when using the search bar where I did get a fail and this is what was displayed:Fatal error: Uncaught --> Smarty: unable to write file /var/www/web/cache/smarty/cache/blocktopmenu/1/3/17/index/b5/6b/85/wrt541c5fd2dd4aa4_51798538 <-- thrown in /var/www/web/tools/smarty/sysplugins/smarty_internal_write_file.php on line 46It only showed once and works other times. Every now and then I get a 500 error. This has every so often since installation. It seems ok when you dont do too much, for example when editing products or uploading CSVs it doesn't seem to like handling too much at a time so I have had to do everything in small chunks. I hope I can sort it as I'm pretty much ready to go live with it. Link to comment Share on other sites More sharing options...
El Patron Posted September 19, 2014 Share Posted September 19, 2014 what is your exact version of Prestashop? I just browsed your shop, for whatever reason it is loading pretty fast now. Link to comment Share on other sites More sharing options...
djpat99 Posted September 19, 2014 Author Share Posted September 19, 2014 1.6.0.8And I just tried and it still seems slow. Thank you for taking a look though. Link to comment Share on other sites More sharing options...
El Patron Posted September 19, 2014 Share Posted September 19, 2014 review/apply this hot fix http://www.prestashop.com/forums/topic/349796-performance-hot-fix-please-apply-solved-1609-class-indexphp-has-disappeared/ Link to comment Share on other sites More sharing options...
djpat99 Posted September 19, 2014 Author Share Posted September 19, 2014 I have applied it thanks for the pointer. Is does all seem faster now apart from when looking through products but it is much better than it was. Is there anything further that you know of to check? Sorry I don't want to be a pest. 1 Link to comment Share on other sites More sharing options...
El Patron Posted September 20, 2014 Share Posted September 20, 2014 just monitor your shop performance over time. many things can affect it, time of day, hosting type, actions of other websites on that shared service etc. I like your shop and I know it takes a lot of work so having a good back up/restore plan is good idea. happy selling. 1 Link to comment Share on other sites More sharing options...
djpat99 Posted September 20, 2014 Author Share Posted September 20, 2014 Thanks for your help again. I have backed up everything and ran through a restore just to make sure I knew how to do it and it all worked out ok. You have helped me prepare for future problems 1 Link to comment Share on other sites More sharing options...
grog156 Posted September 22, 2014 Share Posted September 22, 2014 I had all the same problems tried it all. Then I bit the bullet and upgraded my hosting $24.00 a month and now me site is fast. 1 Link to comment Share on other sites More sharing options...
El Patron Posted September 22, 2014 Share Posted September 22, 2014 I had all the same problems tried it all. Then I bit the bullet and upgraded my hosting $24.00 a month and now me site is fast. yes, sometimes we blame cms for poor performance, but out of the box 1.6 fresh install is 'very' peppy. I do not think you can find a lighter weight cms like PrestaShop they really do care about level of host performance required to run. Make sure you have a regular back up that 1) you understand and 2) can replicate a recovered shop either on production or best to test rebuild in subdomain. happy prestashopping, el Link to comment Share on other sites More sharing options...
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