[email protected] Posted September 17, 2014 Share Posted September 17, 2014 Hi customers are purchasing products and i am getting confirmation emails from paypali can see that the customer has the product in there cart but it is not creating an order What do i need to do?? Link to comment Share on other sites More sharing options...
El Patron Posted September 17, 2014 Share Posted September 17, 2014 did you by any change modify orders-->statuses? should look like this http://screencast.com/t/rcQAlwOiDXV Link to comment Share on other sites More sharing options...
[email protected] Posted September 17, 2014 Author Share Posted September 17, 2014 HI I am a newbie so am very confusedThe only things i have bought is Attbute wizard proHow do i check the status like you have in the links above Link to comment Share on other sites More sharing options...
[email protected] Posted September 17, 2014 Author Share Posted September 17, 2014 I found the status it was under the oredrs tabthey were are the same as your example Link to comment Share on other sites More sharing options...
[email protected] Posted September 17, 2014 Author Share Posted September 17, 2014 Hi i seen the below error could that be the problem. If so what do i need to doWarning: File /home/vikruc5/public_html/order-confirmation.php is deprecatedin /home/vikruc5/public_html/classes/Tools.php on line 1845Warning: Cannot modify header information - headers already sent by (output started at /home/vikruc5/public_html/classes/Tools.php:1845) in /home/vikruc5/public_html/classes/Tools.php on line 105Warning: Cannot modify header information - headers already sent by (output started at /home/vikruc5/public_html/classes/Tools.php:1845) in /home/vikruc5/public_html/classes/Tools.php on line 108 Link to comment Share on other sites More sharing options...
El Patron Posted September 18, 2014 Share Posted September 18, 2014 what is your exact ps version? Link to comment Share on other sites More sharing options...
[email protected] Posted September 18, 2014 Author Share Posted September 18, 2014 PrestaShop version: 1.5.4.1 Link to comment Share on other sites More sharing options...
El Patron Posted September 18, 2014 Share Posted September 18, 2014 are you using PayPal USA/Canada/Mexico or PayPal EU? Link to comment Share on other sites More sharing options...
[email protected] Posted September 18, 2014 Author Share Posted September 18, 2014 where do i check that Link to comment Share on other sites More sharing options...
[email protected] Posted September 18, 2014 Author Share Posted September 18, 2014 I have paypal usa canada but my paypal account is from australia if that helps Link to comment Share on other sites More sharing options...
El Patron Posted September 18, 2014 Share Posted September 18, 2014 uninstall USA/CA/MX module install the PayPal EU. module. let us know if that works for you. Link to comment Share on other sites More sharing options...
[email protected] Posted September 18, 2014 Author Share Posted September 18, 2014 Where do i find the Paypal EU module Link to comment Share on other sites More sharing options...
El Patron Posted September 18, 2014 Share Posted September 18, 2014 Where do i find the Paypal EU module http://addons.prestashop.com/en/payments-gateways-prestashop-modules/1748-paypal.html Link to comment Share on other sites More sharing options...
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