WalkingTall Posted September 16, 2014 Share Posted September 16, 2014 When i try to look at my modules in non-demo mode they dont show. I get this error message: [PrestaShop] Fatal error in module smarty_internal_templatebase: Uncaught --> Smarty: Unable to load template file 'controllers/modules/modal_not_trusted_country.tpl' <-- thrown Not sure what this means. Is there a fix for this Please? Error_index.htm Link to comment Share on other sites More sharing options...
El Patron Posted September 16, 2014 Share Posted September 16, 2014 what is your ps version? 1.6.?.? Link to comment Share on other sites More sharing options...
WalkingTall Posted September 16, 2014 Author Share Posted September 16, 2014 Im using Prestashop version 1.6.0.9. it shows status as up to date. Link to comment Share on other sites More sharing options...
El Patron Posted September 16, 2014 Share Posted September 16, 2014 your are missing the file youradmin/themes/default(assumed)/template/controllers/modules here is what should be there: http://screencast.com/t/r9sLsONG it's possible when you ftp'ed your shop that not all files made it ok. this is just my humble theory 1 Link to comment Share on other sites More sharing options...
WalkingTall Posted September 16, 2014 Author Share Posted September 16, 2014 thank you. i will ck and try to resolve it.... and it is humbling me. i will let you know. 1 Link to comment Share on other sites More sharing options...
El Patron Posted September 16, 2014 Share Posted September 16, 2014 thank you. i will ck and try to resolve it.... and it is humbling me. i will let you know. please let us know if your sort it out, if not we can help...much to learn all these little things, but make you good independent shop owner in the future... Link to comment Share on other sites More sharing options...
WalkingTall Posted September 16, 2014 Author Share Posted September 16, 2014 How would i add this file: youradmin/themes/default(assumed)/template/controllers/modules to my Prestashop theme? do i reload the files for my store? Link to comment Share on other sites More sharing options...
El Patron Posted September 16, 2014 Share Posted September 16, 2014 you would (use FTP) for example, navigate to that folder, see if file(s) missing. then if missing, then from your original 1.6.0.9 that you unzipped and ftp'ed up (assuming this is how you installed), then upload missing file(s) to your shop. go slow, double check...FTP is shop managers great tool for managing shop files. 1 Link to comment Share on other sites More sharing options...
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