Axari Posted November 30, 2009 Share Posted November 30, 2009 All,Wondering if anyone has any insight into this. Under stats, the Best Customer module is enabled. But when I click on it, only the original "John DOE" customer shows up. At the bottom, it says "Displaying 1 - 1 of 64" It says there's 2 pages, but the second page is blank? regardless of which settings I use, I get the same results. And I've tried adjusting the date ranges... but nothing shows all 64 customers? Any idea what I'm doing wrong?Prestashop 1.2.10Tried the module out of 1.2.5, same resultsTried FF and IE 7, same resultsNot sure whats going on... Link to comment Share on other sites More sharing options...
Axari Posted March 2, 2010 Author Share Posted March 2, 2010 Anyone have any thoughts on this yet? I'm still having the problem. I've upgraded to 1.3.0.2. I grabbed the statsbestcustomers module from the svn hoping it would be fixed, but the problem still persists. I've also tried all the Graph Engine options, as well as uninstalling and reinstalling it.The dummy customer that shows on the screen shot hasn't existed since I first loaded Prestashop. Also, you'll notice it says 118 customers on 3 pages. And yes, the shop has had customers in 2009. Would really like to see this working! But I'm not sure what to do at this point.Screenshot attached Link to comment Share on other sites More sharing options...
ctc Posted March 29, 2011 Share Posted March 29, 2011 Hello! Sorry, but I don't have an answer (hopefully you've figured it out now) but I do have a problem with John Doe showing up. Like you, I deleted that profile early in the piece, but I cannot figure out how to remove it from the stats. It still shows up in registrations, registered customer info, best customers etc... Does anyone know how to remove these entries from the stats? Link to comment Share on other sites More sharing options...
jcmil Posted September 17, 2011 Share Posted September 17, 2011 Same issue. PS v1.4x Killed JD but cannot find a way to remove him from the stats. I have tried cancelling the order, removing the products from the cart (0 stock somehow means I can't empty the cart), refund, awaiting payment etc but still get only a fatal error or no change at all. There must be a way to remove it or at least reduce the order to 0 value surely? FIXED Used this method delete order Link to comment Share on other sites More sharing options...
EGBee Posted July 5, 2013 Share Posted July 5, 2013 I had the same thing Only John Doe was appearing and i did all what you did but nothing worked! Again i just clicked Best Products and some other stats links (On the left side Navigation area) and then i again clicked Best Customers and it all appeared. Glad it happened and even we can download them in CSV! Link to comment Share on other sites More sharing options...
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