Universal payment 500 Error

[scottray1970]

I've tried to set up a cash on collection payment method using the universalpay module but I keep getting a 500 error 'Oops something went wrong' and I can't figure out the problem. The code below is what I receive having turned on error reporting. Unfortunately I don't know enough about this to know what course of action I should take.

 

[PrestaShopException]

Can't load Order status

at line 156 in file classes/PaymentModule.php

150. 		if (Configuration::get('PS_TAX_ADDRESS_TYPE') == 'id_address_delivery')151. 			$context_country = $this->context->country;152. 153. 		$order_status = new OrderState((int)$id_order_state, (int)$this->context->language->id);154. 		if (!Validate::isLoadedObject($order_status))155. 			throw new PrestaShopException('Can\'t load Order status');156. 157. 		if (!$this->active)158. 			die(Tools::displayError());159. 		// Does order already exists ?160. 		if (Validate::isLoadedObject($this->context->cart) && $this->context->cart->OrderExists() == false)

• PaymentModuleCore->validateOrder - [line 41 - modules/universalpay/controllers/front/validation.php] - [9 Arguments]
• universalpayValidationModuleFrontController->postProcess - [line 171 - classes/controller/Controller.php]
• ControllerCore->run - [line 373 - classes/Dispatcher.php]
• DispatcherCore->dispatch - [line 28 - index.php]

• PaymentModuleCore->validateOrder - [line 41 - modules/universalpay/controllers/front/validation.php] - [9 Arguments]

  35. 			return ;36. 37. 		$mailVars = array(38. 			'{paysistem_name}' => $paysistem->name39. 		);40. 		$this->module->validateOrder((int)$cart->id, $paysistem->id_order_state, $total, $paysistem->name, NULL, $mailVars, (int)$currency->id, false, $customer->secure_key);41. 		if($paysistem->description_success)42. 		{43. 			$order=new Order($this->module->currentOrder);44. 			$description_success=str_replace(45. 				array('%total%', '%order_number%'),

• universalpayValidationModuleFrontController->postProcess - [line 171 - classes/controller/Controller.php]

  165. 			// setMedia MUST be called before postProcess166. 			if (!$this->content_only && ($this->display_header || (isset($this->className) && $this->className)))167. 				$this->setMedia();168. 169. 			// postProcess handles ajaxProcess170. 			$this->postProcess();171. 172. 			if (!empty($this->redirect_after))173. 				$this->redirect();174. 175. 			if (!$this->content_only && ($this->display_header || (isset($this->className) && $this->className)))

• ControllerCore->run - [line 373 - classes/Dispatcher.php]

  367. 			// Execute hook dispatcher368. 			if (isset($params_hook_action_dispatcher))369. 				Hook::exec('actionDispatcher', $params_hook_action_dispatcher);370. 371. 			// Running controller372. 			$controller->run();373. 		}374. 		catch (PrestaShopException $e)375. 		{376. 			$e->displayMessage();377. 		}

• DispatcherCore->dispatch - [line 28 - index.php]

  22. *  @license    http://opensource.org/licenses/osl-3.0.php  Open Software License (OSL 3.0)23. *  International Registered Trademark & Property of PrestaShop SA24. */25. 26. require(dirname(__FILE__).'/config/config.inc.php');27. Dispatcher::getInstance()->dispatch();

I'm not sure if these require changing or whether I need to set up something else within the modules in order to trigger the right arguements and values.

 

Any help would be gratefully appreciated.

[PhpMadman]

The error indicate that the status that you have set in universal payment option, can't be loaded.

What status do you use for your payment option? Does it still exist in the Order > Statues list?

[scottray1970]

I'm not 100% sure exactly how the statuses work, as they seem to be in-built. I did set one up as a test and then deleted it. Do I need to set it up again and link it to the payment option, or is there another work around?

[PhpMadman]

Just go in to the payment option and set another status, one of the built in ones from prestashop.

It might be the cause of your problem.

[scottray1970]

Great got it sorted - thank you for your help and apologies for the delay in replying!