Antakarana Posted September 14, 2014 Share Posted September 14, 2014 Hi everybody, I have detected an strange behaviour when a customer tries to pay with paypal... When selecting paypal payment the customer is redirected to the classical paypal page that looks like this: However instead of the previous page, many times the customer is redirected to this other paypal page: It seems to be a random behaviour, but I have noticed that it usualy happens when a customer cancels the payment at the first clasical page, and then it returns back to our shop and then he tries to pay again, then he would be redirected to the second paypal page. Is that normal?.... Thanks PD. I'm using PS 1.6.0.9, the last paypal module update 3.7.2 as well as warehouse theme Link to comment Share on other sites More sharing options...
FalsAlarm Posted September 14, 2014 Share Posted September 14, 2014 what is your shop address, i'll verify it 1 Link to comment Share on other sites More sharing options...
Antakarana Posted September 14, 2014 Author Share Posted September 14, 2014 what is your shop address, i'll verify it http://nutri-cosmetica.com thanks! Link to comment Share on other sites More sharing options...
FalsAlarm Posted September 15, 2014 Share Posted September 15, 2014 When i try to pay at your online prestashop, I am taken to the first page. Now I'll close my browser and come back to the site. Link to comment Share on other sites More sharing options...
FalsAlarm Posted September 15, 2014 Share Posted September 15, 2014 It wanted me to sign up for an account in order to pay. I chose the Guest checkout but it requires too many fields to fill out so I didn't go any further than that. Link to comment Share on other sites More sharing options...
FalsAlarm Posted September 15, 2014 Share Posted September 15, 2014 Alright, so I decided to go ahead and create an account anyways. But after entering all my details, I clicked Agree to the terms, i notice there is no next button at the bottom. So I clicked on the Pay with Paypal option again. I was taken to the first page again, so everything seems fine Link to comment Share on other sites More sharing options...
Antakarana Posted September 15, 2014 Author Share Posted September 15, 2014 Thanks for your help... So during your check in you had never seen the second paypal page? That's great... But then why do I see that random second page? Link to comment Share on other sites More sharing options...
FalsAlarm Posted September 15, 2014 Share Posted September 15, 2014 I'm not sure why your seeing it. Maybe you can try to replicate the steps you take when you see it and post back here is what i'm thinking Link to comment Share on other sites More sharing options...
Michel (Ekimia SAS) Posted September 21, 2014 Share Posted September 21, 2014 The second page is the new paypal landing page for mobile and HTML5 browser, it will appear more and more often in the coming months I guess. 1 Link to comment Share on other sites More sharing options...
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