Back office Modules not displaying properly

[Jacvstaden]

Please see attached. My modules is not displaying correctly. I'm on Prestashop 1.6. What could the problem be?

 

Thanks you!

[NemoPS]

Enable error reporting as described in my signature, there is some kind of error there, for sure

[Jacvstaden]

Sorry but I'm not sure how to do that.

[Jacvstaden]

 CONFIGURATION INFORMATION

This information must be provided when you report an issue on our bug tracker or forum.

 SERVER INFORMATION

Server information Linux #1 SMP Wed Jul 16 21:27:52 UTC 2014 x86_64

Server software version Apache

PHP version 5.4.28

Memory limit 100M

Max execution time 30

 DATABASE INFORMATION

MySQL version 5.1.73-cll

MySQL server: Localhost

MySQL name: m5156440_one

MySQL user: m5156440_one

Tables prefix ps_

MySQL engine InnoDB

 STORE INFORMATION

PrestaShop version 1.6.0.9

Shop URL http://www.soldsa.co.za/

Current theme in use default-bootstrap

 MAIL CONFIGURATION

Mail method You are using the PHP mail() function.

 YOUR INFORMATION

Your web browser Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.120 Safari/537.36

 CHECK YOUR CONFIGURATION

Required parameters Please fix the following error(s)

Optional parameters OK

 LIST OF CHANGED FILES

Changed/missing files have been detected.

Updated files (266)

• admin9091/autoupgrade/index.php
• admin9091/themes/default/js/tree.js
• admin9091/themes/default/template/error.tpl
• admin9091/themes/default/template/controllers/index.php
• admin9091/themes/default/template/controllers/access/index.php
• admin9091/themes/default/template/controllers/access/helpers/index.php
• admin9091/themes/default/template/controllers/access/helpers/form/index.php
• admin9091/themes/default/template/controllers/addons_catalog/index.php
• admin9091/themes/default/template/controllers/addresses/index.php
• admin9091/themes/default/template/controllers/addresses/helpers/index.php
• admin9091/themes/default/template/controllers/addresses/helpers/form/index.php
• admin9091/themes/default/template/controllers/addresses/helpers/list/index.php
• admin9091/themes/default/template/controllers/attachments/index.php
• admin9091/themes/default/template/controllers/attribute_generator/index.php
• admin9091/themes/default/template/controllers/attributes/index.php
• admin9091/themes/default/template/controllers/attributes/helpers/index.php
• admin9091/themes/default/template/controllers/attributes/helpers/form/index.php
• admin9091/themes/default/template/controllers/attributes_groups/index.php
• admin9091/themes/default/template/controllers/attributes_groups/helpers/index.php
• admin9091/themes/default/template/controllers/attributes_groups/helpers/form/index.php
• admin9091/themes/default/template/controllers/attributes_groups/helpers/list/index.php
• admin9091/themes/default/template/controllers/backup/index.php
• admin9091/themes/default/template/controllers/backup/download/index.php
• admin9091/themes/default/template/controllers/backup/helpers/index.php
• admin9091/themes/default/template/controllers/backup/helpers/list/index.php
• admin9091/themes/default/template/controllers/backup/helpers/view/index.php
• admin9091/themes/default/template/controllers/carrier_wizard/helpers/index.php
• admin9091/themes/default/template/controllers/carrier_wizard/helpers/form/index.php
• admin9091/themes/default/template/controllers/carrier_wizard/helpers/view/index.php
• admin9091/themes/default/template/controllers/carriers/index.php
• admin9091/themes/default/template/controllers/carriers/helpers/index.php
• admin9091/themes/default/template/controllers/carriers/helpers/form/index.php
• admin9091/themes/default/template/controllers/cart_rules/index.php
• admin9091/themes/default/template/controllers/cart_rules/product_rule.tpl
• admin9091/themes/default/template/controllers/cart_rules/helpers/index.php
• admin9091/themes/default/template/controllers/cart_rules/helpers/list/index.php
• admin9091/themes/default/template/controllers/carts/index.php
• admin9091/themes/default/template/controllers/carts/helpers/index.php
• admin9091/themes/default/template/controllers/carts/helpers/view/index.php
• admin9091/themes/default/template/controllers/categories/index.php
• admin9091/themes/default/template/controllers/categories/helpers/index.php
• admin9091/themes/default/template/controllers/categories/helpers/form/index.php
• admin9091/themes/default/template/controllers/categories/helpers/list/index.php
• admin9091/themes/default/template/controllers/cms/index.php
• admin9091/themes/default/template/controllers/cms/helpers/index.php
• admin9091/themes/default/template/controllers/cms/helpers/form/index.php
• admin9091/themes/default/template/controllers/cms_categories/index.php
• admin9091/themes/default/template/controllers/cms_categories/helpers/index.php
• admin9091/themes/default/template/controllers/cms_categories/helpers/form/index.php
• admin9091/themes/default/template/controllers/cms_content/index.php
• admin9091/themes/default/template/controllers/countries/index.php
• admin9091/themes/default/template/controllers/countries/helpers/index.php
• admin9091/themes/default/template/controllers/countries/helpers/form/index.php
• admin9091/themes/default/template/controllers/countries/helpers/list/index.php
• admin9091/themes/default/template/controllers/customer_threads/index.php
• admin9091/themes/default/template/controllers/customer_threads/helpers/index.php
• admin9091/themes/default/template/controllers/customer_threads/helpers/list/index.php
• admin9091/themes/default/template/controllers/customer_threads/helpers/options/index.php
• admin9091/themes/default/template/controllers/customer_threads/helpers/view/index.php
• admin9091/themes/default/template/controllers/customers/index.php
• admin9091/themes/default/template/controllers/customers/helpers/index.php
• admin9091/themes/default/template/controllers/customers/helpers/list/index.php
• admin9091/themes/default/template/controllers/customers/helpers/view/index.php
• admin9091/themes/default/template/controllers/emails/index.php
• admin9091/themes/default/template/controllers/employees/index.php
• admin9091/themes/default/template/controllers/employees/helpers/index.php
• admin9091/themes/default/template/controllers/employees/helpers/form/index.php
• admin9091/themes/default/template/controllers/feature_value/index.php
• admin9091/themes/default/template/controllers/feature_value/helpers/index.php
• admin9091/themes/default/template/controllers/feature_value/helpers/form/index.php
• admin9091/themes/default/template/controllers/features/index.php
• admin9091/themes/default/template/controllers/features/helpers/index.php
• admin9091/themes/default/template/controllers/features/helpers/form/index.php
• admin9091/themes/default/template/controllers/geolocation/index.php
• admin9091/themes/default/template/controllers/geolocation/helpers/index.php
• admin9091/themes/default/template/controllers/geolocation/helpers/options/index.php
• admin9091/themes/default/template/controllers/groups/index.php
• admin9091/themes/default/template/controllers/groups/helpers/index.php
• admin9091/themes/default/template/controllers/groups/helpers/form/index.php
• admin9091/themes/default/template/controllers/groups/helpers/tree/index.php
• admin9091/themes/default/template/controllers/groups/helpers/view/index.php
• admin9091/themes/default/template/controllers/images/index.php
• admin9091/themes/default/template/controllers/import/index.php
• admin9091/themes/default/template/controllers/import/helpers/index.php
• admin9091/themes/default/template/controllers/import/helpers/form/index.php
• admin9091/themes/default/template/controllers/import/helpers/view/index.php
• admin9091/themes/default/template/controllers/information/index.php
• admin9091/themes/default/template/controllers/information/helpers/index.php
• admin9091/themes/default/template/controllers/information/helpers/view/index.php
• admin9091/themes/default/template/controllers/invoices/index.php
• admin9091/themes/default/template/controllers/invoices/helpers/index.php
• admin9091/themes/default/template/controllers/invoices/helpers/form/index.php
• admin9091/themes/default/template/controllers/languages/index.php
• admin9091/themes/default/template/controllers/languages/helpers/index.php
• admin9091/themes/default/template/controllers/languages/helpers/form/index.php
• admin9091/themes/default/template/controllers/localization/index.php
• admin9091/themes/default/template/controllers/login/index.php
• admin9091/themes/default/template/controllers/logs/index.php
• admin9091/themes/default/template/controllers/logs/helpers/index.php
• admin9091/themes/default/template/controllers/logs/helpers/list/index.php
• admin9091/themes/default/template/controllers/maintenance/index.php
• admin9091/themes/default/template/controllers/maintenance/helpers/index.php
• admin9091/themes/default/template/controllers/maintenance/helpers/options/index.php
• admin9091/themes/default/template/controllers/manufacturers/index.php
• admin9091/themes/default/template/controllers/manufacturers/helpers/index.php
• admin9091/themes/default/template/controllers/manufacturers/helpers/view/index.php
• admin9091/themes/default/template/controllers/meta/index.php
• admin9091/themes/default/template/controllers/meta/helpers/index.php
• admin9091/themes/default/template/controllers/meta/helpers/options/index.php
• admin9091/themes/default/template/controllers/modules/index.php
• admin9091/themes/default/template/controllers/modules/tab_modules_list.tpl
• admin9091/themes/default/template/controllers/modules_positions/index.php
• admin9091/themes/default/template/controllers/not_found/index.php
• admin9091/themes/default/template/controllers/order_preferences/index.php
• admin9091/themes/default/template/controllers/order_preferences/helpers/index.php
• admin9091/themes/default/template/controllers/order_preferences/helpers/options/index.php
• admin9091/themes/default/template/controllers/orders/index.php
• admin9091/themes/default/template/controllers/orders/helpers/index.php
• admin9091/themes/default/template/controllers/orders/helpers/view/index.php
• admin9091/themes/default/template/controllers/outstanding/index.php
• admin9091/themes/default/template/controllers/payment/index.php
• admin9091/themes/default/template/controllers/payment/helpers/index.php
• admin9091/themes/default/template/controllers/payment/helpers/view/index.php
• admin9091/themes/default/template/controllers/performance/index.php
• admin9091/themes/default/template/controllers/performance/helpers/index.php
• admin9091/themes/default/template/controllers/performance/helpers/form/index.php
• admin9091/themes/default/template/controllers/preferences/index.php
• admin9091/themes/default/template/controllers/preferences/helpers/index.php
• admin9091/themes/default/template/controllers/preferences/helpers/options/index.php
• admin9091/themes/default/template/controllers/products/index.php
• admin9091/themes/default/template/controllers/products/combination/index.php
• admin9091/themes/default/template/controllers/products/combination/helpers/index.php
• admin9091/themes/default/template/controllers/products/combination/helpers/list/index.php
• admin9091/themes/default/template/controllers/products/helpers/index.php
• admin9091/themes/default/template/controllers/products/helpers/form/index.php
• admin9091/themes/default/template/controllers/products/helpers/list/index.php
• admin9091/themes/default/template/controllers/products/multishop/index.php
• admin9091/themes/default/template/controllers/referrers/index.php
• admin9091/themes/default/template/controllers/referrers/helpers/index.php
• admin9091/themes/default/template/controllers/referrers/helpers/form/index.php
• admin9091/themes/default/template/controllers/referrers/helpers/list/index.php
• admin9091/themes/default/template/controllers/referrers/helpers/view/index.php
• admin9091/themes/default/template/controllers/request_sql/index.php
• admin9091/themes/default/template/controllers/request_sql/helpers/index.php
• admin9091/themes/default/template/controllers/request_sql/helpers/form/index.php
• admin9091/themes/default/template/controllers/request_sql/helpers/view/index.php
• admin9091/themes/default/template/controllers/return/index.php
• admin9091/themes/default/template/controllers/return/helpers/index.php
• admin9091/themes/default/template/controllers/return/helpers/form/index.php
• admin9091/themes/default/template/controllers/scenes/index.php
• admin9091/themes/default/template/controllers/scenes/helpers/index.php
• admin9091/themes/default/template/controllers/scenes/helpers/form/index.php
• admin9091/themes/default/template/controllers/search/index.php
• admin9091/themes/default/template/controllers/search/helpers/index.php
• admin9091/themes/default/template/controllers/search/helpers/view/index.php
• admin9091/themes/default/template/controllers/shop/index.php
• admin9091/themes/default/template/controllers/shop/helpers/index.php
• admin9091/themes/default/template/controllers/shop/helpers/form/index.php
• admin9091/themes/default/template/controllers/shop/helpers/list/index.php
• admin9091/themes/default/template/controllers/shop_group/index.php
• admin9091/themes/default/template/controllers/shop_group/helpers/index.php
• admin9091/themes/default/template/controllers/shop_group/helpers/form/index.php
• admin9091/themes/default/template/controllers/shop_url/index.php
• admin9091/themes/default/template/controllers/shop_url/helpers/index.php
• admin9091/themes/default/template/controllers/shop_url/helpers/form/index.php
• admin9091/themes/default/template/controllers/shop_url/helpers/list/index.php
• admin9091/themes/default/template/controllers/slip/index.php
• admin9091/themes/default/template/controllers/slip/helpers/index.php
• admin9091/themes/default/template/controllers/slip/helpers/form/index.php
• admin9091/themes/default/template/controllers/specific_price_rule/index.php
• admin9091/themes/default/template/controllers/specific_price_rule/helpers/index.php
• admin9091/themes/default/template/controllers/specific_price_rule/helpers/form/index.php
• admin9091/themes/default/template/controllers/states/index.php
• admin9091/themes/default/template/controllers/stats/index.php
• admin9091/themes/default/template/controllers/stats/helpers/index.php
• admin9091/themes/default/template/controllers/stats/helpers/view/index.php
• admin9091/themes/default/template/controllers/statuses/index.php
• admin9091/themes/default/template/controllers/statuses/helpers/index.php
• admin9091/themes/default/template/controllers/statuses/helpers/form/index.php
• admin9091/themes/default/template/controllers/stock_cover/index.php
• admin9091/themes/default/template/controllers/stock_cover/helpers/index.php
• admin9091/themes/default/template/controllers/stock_cover/helpers/list/index.php
• admin9091/themes/default/template/controllers/stock_instant_state/index.php
• admin9091/themes/default/template/controllers/stock_instant_state/helpers/index.php
• admin9091/themes/default/template/controllers/stock_instant_state/helpers/list/index.php
• admin9091/themes/default/template/controllers/stock_mvt/index.php
• admin9091/themes/default/template/controllers/stock_mvt/helpers/index.php
• admin9091/themes/default/template/controllers/stock_mvt/helpers/list/index.php
• admin9091/themes/default/template/controllers/stores/index.php
• admin9091/themes/default/template/controllers/stores/helpers/index.php
• admin9091/themes/default/template/controllers/stores/helpers/form/index.php
• admin9091/themes/default/template/controllers/stores/helpers/options/index.php
• admin9091/themes/default/template/controllers/suppliers/index.php
• admin9091/themes/default/template/controllers/suppliers/helpers/index.php
• admin9091/themes/default/template/controllers/suppliers/helpers/view/index.php
• admin9091/themes/default/template/controllers/supply_orders/index.php
• admin9091/themes/default/template/controllers/supply_orders/helpers/index.php
• admin9091/themes/default/template/controllers/supply_orders/helpers/form/index.php
• admin9091/themes/default/template/controllers/supply_orders/helpers/list/index.php
• admin9091/themes/default/template/controllers/supply_orders/helpers/view/index.php
• admin9091/themes/default/template/controllers/supply_orders_change_state/index.php
• admin9091/themes/default/template/controllers/supply_orders_change_state/helpers/index.php
• admin9091/themes/default/template/controllers/supply_orders_change_state/helpers/form/index.php
• admin9091/themes/default/template/controllers/supply_orders_receipt_history/index.php
• admin9091/themes/default/template/controllers/supply_orders_receipt_history/helpers/index.php
• admin9091/themes/default/template/controllers/supply_orders_receipt_history/helpers/list/index.php
• admin9091/themes/default/template/controllers/tabs/index.php
• admin9091/themes/default/template/controllers/tabs/helpers/index.php
• admin9091/themes/default/template/controllers/tabs/helpers/list/index.php
• admin9091/themes/default/template/controllers/tags/index.php
• admin9091/themes/default/template/controllers/tags/helpers/index.php
• admin9091/themes/default/template/controllers/tags/helpers/form/index.php
• admin9091/themes/default/template/controllers/tax_rules/index.php
• admin9091/themes/default/template/controllers/tax_rules/helpers/index.php
• admin9091/themes/default/template/controllers/tax_rules/helpers/form/index.php
• admin9091/themes/default/template/controllers/tax_rules/helpers/list/index.php
• admin9091/themes/default/template/controllers/tax_rules_group/index.php
• admin9091/themes/default/template/controllers/tax_rules_group/helpers/index.php
• admin9091/themes/default/template/controllers/tax_rules_group/helpers/form/index.php
• admin9091/themes/default/template/controllers/themes/index.php
• admin9091/themes/default/template/controllers/themes/helpers/index.php
• admin9091/themes/default/template/controllers/themes/helpers/options/index.php
• admin9091/themes/default/template/controllers/themes/helpers/view/importtheme_view.tpl
• admin9091/themes/default/template/controllers/tracking/index.php
• admin9091/themes/default/template/controllers/tracking/helpers/index.php
• admin9091/themes/default/template/controllers/tracking/helpers/list/index.php
• admin9091/themes/default/template/controllers/translations/index.php
• admin9091/themes/default/template/controllers/translations/helpers/index.php
• admin9091/themes/default/template/controllers/translations/helpers/view/index.php
• admin9091/themes/default/template/controllers/warehouses/index.php
• admin9091/themes/default/template/controllers/warehouses/helpers/index.php
• admin9091/themes/default/template/controllers/warehouses/helpers/view/index.php
• admin9091/themes/default/template/controllers/webservice/index.php
• admin9091/themes/default/template/controllers/webservice/helpers/index.php
• admin9091/themes/default/template/controllers/webservice/helpers/form/index.php
• admin9091/themes/default/template/helpers/index.php
• admin9091/themes/default/template/helpers/form/index.php
• admin9091/themes/default/template/helpers/list/index.php
• admin9091/themes/default/template/helpers/options/index.php
• admin9091/themes/default/template/helpers/view/index.php
• classes/Notification.php
• classes/cache/index.php
• classes/controller/index.php
• classes/db/index.php
• classes/helper/index.php
• classes/log/index.php
• classes/module/index.php
• classes/order/index.php
• classes/pdf/index.php
• classes/range/index.php
• classes/shop/index.php
• classes/stock/index.php
• classes/tax/index.php
• classes/webservice/index.php
• controllers/admin/index.php
• js/jquery/plugins/jquery.validate-creditcard.js
• js/jquery/plugins/alerts/jquery.alerts.css
• js/jquery/plugins/alerts/jquery.alerts.js
• js/jquery/plugins/jstree/jquery.jstree.js
• js/jquery/plugins/jstree/themes/apple/style.css
• js/jquery/plugins/jstree/themes/classic/style.css
• js/jquery/plugins/jstree/themes/default/style.css
• js/jquery/plugins/jstree/themes/default-rtl/style.css
• js/jquery/plugins/smartWizard/jquery.smartWizard.js
• js/jquery/plugins/treeview-categories/jquery.treeview-categories.async.js
• js/jquery/plugins/treeview-categories/jquery.treeview-categories.sortable.js

[NemoPS]

Blank Page? Enable error reporting: config/defines.inc.php set PS_MODE_DEV to true!

[Jacvstaden]

I do not know how to do that. Do I do it in back office? Sorry I'm a newbie:-)

[Jacvstaden]

Ok I managed to change PS_MODE_DEV to true! through text editor. Now how do I proceed?

[NemoPS]

Simply access that page again and see if you get any error

[Jacvstaden]

Not getting any error but still not displaying properly. also see for example attached. And can't configure the modules.

[NemoPS]

Try scrolling at the bottom. You might see 'fatal error'. If so, it means errors  are globally disabled on the server.If not, it might be a css issue. Is this the only page where you see unstyled content?

[Jacvstaden]

No error at the bottom. Yes the modules page only and all links inside so if I choose to configure any modules its the same.

[vekia]

do you remember what modules you updated recently?

[Jacvstaden]

It's a new installation. It did this from the start. 

[Jacvstaden]

It also doesn't allow me to install new modules

[vekia]

have you got an access to server error log file?

im out of ideas, without error code it will be a really hard to help so, server error log is a last chance

[vekia]

try to go to /modules/ directory and remove "wishlist" module

[Jacvstaden]

Thanks will try that and get back to you.  Thanks for all the effort

[Jacvstaden]

I don't have that module. Would it help if I re upload the modules folder

[Jacvstaden]

Never mind tried it doesn't make a difference

 

 

I don't have that module. Would it help if I re upload the modules folder

[Jacvstaden]

Is it possible to back up my current shop and reinstall prestashop from scratch and then I just restore the shop? Maybe that will sort it out.

[NemoPS]

It depends, if it's a php error, you can keep your database, but if it's a database error, you have to fix it

[vekia]

can you check please modules directory for /blockwishlist/ subdirectory?

does it exist there?

[Jacvstaden]

I just uninstalled Prestashop and then did a fresh download and install. But still have the same problem. 

[Jacvstaden]

Yes blockwishlist is there, Removed it from directory made no difference

Edited September 15, 2014 by Jacvstaden (see edit history)

[vekia]

im out of ideas :/ cases like that need deeper inspection

[Jacvstaden]

Appreciate the effort, Look I would hate to move to another platform because of this but also can't use Prestashop without the modules. What is the best way to do a complete clean install? That should sort out the problem no?

 

 

im out of ideas :/ cases like that need deeper inspection

[vekia]

can i ask for back office credentials?

[Jacvstaden]

Sent it with a PM. 

 

Thank you!