city is invalid.

[Mrgold54]

Greetings,

 

I have a little problem (I think) and I can't fix.

 

When I'm trying to add an adress this message appears

 

There is 1 error

 

1. city is invalid.

 

And I have entered a valid city field.

 

Any one can help me plz

 

Thank you.

[NemoPS]

Can you share the site's url?

[vekia]

lol? it's just invalid, when you use some datas with invalid things, it will spawn error like that

[Klausandre]

I have a similar problem but not the same one. When I add an adress, there is a message like this:

 

1 error:

city is necesary

 

The problem is that the city field doesn`t appear in the application form!!

I changed the adress format in the DB and tried to set in order that the city field apears, but I couldn´t fix it.

The adress format is:

 

firstname lastname

company

vat_number

address1

address2

city

Country:name

Sate:name

phone

 

Can anyone help me please??!

[NemoPS]

Prestashop version?

[Klausandre]

Prestashop version?

 

Hi Nemo1, 

 

PS 1.5.6.0

 

regards!

[NemoPS]

Are you using the default template?
 

CHeck that you have the following in address.tpl

			{if $field_name eq 'city'}
				<div class="required form-group">
					<label for="city">{l s='City'} <sup>*</sup></label>
					<input class="is_required validate form-control" data-validate="{$address_validation.$field_name.validate}" type="text" name="city" id="city" value="{if isset($smarty.post.city)}{$smarty.post.city}{else}{if isset($address->city)}{$address->city|escape:'html':'UTF-8'}{/if}{/if}" maxlength="64" />
				</div>
				{* if customer hasn't update his layout address, country has to be verified but it's deprecated *}
			{/if}

[Klausandre]

 

Are you using the default template?

 

CHeck that you have the following in address.tpl

			{if $field_name eq 'city'}
				<div class="required form-group">
					<label for="city">{l s='City'} <sup>*</sup></label>
					<input class="is_required validate form-control" data-validate="{$address_validation.$field_name.validate}" type="text" name="city" id="city" value="{if isset($smarty.post.city)}{$smarty.post.city}{else}{if isset($address->city)}{$address->city|escape:'html':'UTF-8'}{/if}{/if}" maxlength="64" />
				</div>
				{* if customer hasn't update his layout address, country has to be verified but it's deprecated *}
			{/if}

 

I´m not using default template, I use Biocosmetic Theme.

A developer´s support agent that create this template, told me that is the same problem with default theme.

This is how its looks the code in adress.tpl :

 

</p>

{/if}

{if $field_name eq 'city'}

<p class="required text">

<label for="city">{l s='City'}^*</label>

<input type="text" name="city" id="city" value="{if isset($smarty.post.city)}{$smarty.post.city}{else}{if isset($address->city)}{$address->city}{/if}{/if}" maxlength="64" />

</p>

{*

if customer hasn't update his layout address, country has to be verified

but it's deprecated

*}

[NemoPS]

Dd you actually test on your own with the default theme? It would be great to see the live site anyway might be easier to understand the issue

[Klausandre]

Dd you actually test on your own with the default theme? It would be great to see the live site anyway might be easier to understand the issue

Hi Nemo, thank for your help!

 

I tested the default template and the issue persists.

The piece of code in default´s adress.tpl is:

 

{/if}

{if $field_name eq 'city'}

<p class="required text">

<label for="city">{l s='City'} ^*</label>

<input type="text" name="city" id="city" value="{if isset($smarty.post.city)}{$smarty.post.city}{else}{if isset($address->city)}{$address->city|escape:'html'}{/if}{/if}" maxlength="64" />

</p>

{*

if customer hasn't update his layout address, country has to be verified

but it's deprecated

*}

 

Actually we have a test site (subdomain) : www.germinia.cl/dev2/index.php

I can give you user and pass if you want to see BO.

Tks again!!

[NemoPS]

I tried checking out but there are no countries at all

[Klausandre]

Solved!!

Thanks Nemo for your help!

It was an absurd thing!! The field box apears under the name on the next line and this was a little confused because it looks like there is not box...it´s just a problem on some .css file ! 

[dedyssss]

I had the same problem with the above , how well pa ,,,,, I fix in css file Which should I fix