alisamarie Posted November 28, 2009 Share Posted November 28, 2009 I need to be able to send customers an automatic email in response to receiving the New Order notification email. How do I make the reply-to email address or the 'from' email address be the customer's email address? Right now, both the from and reply-to email addresses are MY email address -- so, when the auto-response is sent immediately after receiving the New Order email, it gets sent to my email rather than the customers... I hope that makes sense! Does anyone know how this could be changed? Thank you in advance for any help! Link to comment Share on other sites More sharing options...
Kilobaid Posted November 24, 2010 Share Posted November 24, 2010 same question, is there any method to do this? Link to comment Share on other sites More sharing options...
rocky Posted November 26, 2010 Share Posted November 26, 2010 What version of PrestaShop are you using? This issue was fixed a long time ago. It should already be fixed in v1.3. Link to comment Share on other sites More sharing options...
Kilobaid Posted November 26, 2010 Share Posted November 26, 2010 What version of PrestaShop are you using? This issue was fixed a long time ago. It should already be fixed in v1.3. I think I miss read the question.I want to change the "reply-to" or "from" from the auto-sanded message to the customers. {when they register, etc}It's there any method to do this? Link to comment Share on other sites More sharing options...
rocky Posted November 27, 2010 Share Posted November 27, 2010 You can go to Preferences > Contact to change the "Shop email" used in the "From" field of emails. To change the "Reply-to" field is more difficult. This article explains how to do it. Link to comment Share on other sites More sharing options...
Kilobaid Posted November 27, 2010 Share Posted November 27, 2010 You can go to Preferences > Contact to change the "Shop email" used in the "From" field of emails. To change the "Reply-to" field is more difficult. This article explains how to do it. Thank you. Link to comment Share on other sites More sharing options...
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