Translations disappears on attempt to make a change

[bambi]

Updated from PS1.1 to PS1.2

Tried to change / update manually translation text in back office. After pressing 'update translations' it is indicating 'update succssful' but I loose a good deal of what was translated already.

Any help appreciated ;-)

Dan

[bambi]

I found out what the problem was.

It is server related. Need to tellthe server to increase transfer zise.

Created a file called .htaccess with following text

php_value suhosin.request.max_vars 2048
php_value suhosin.post.max_vars 2048

planted the file in the root of the shop.

And all is well.

I am attacheing the file cause it may be difficult for some to creat a .htaccess extention.

htaccess.zip

[OnkelCarsten.dk]

This may work for some, but not for me.

If I add these lines to my .htaccess (I have the PS generated one for pretty urls), I get an error: 500 Server Error.

[tomerg3]

You may need to do a similar change in your php.ini file.
Ask your host, since they control the php configuration...

[guzzman]

I just tried this out but it just isn't working

[tomerg3]

Try adding these two lines to your /php.ini file.
If you don't have one on your server, create on in the root of your site, and type these 2 lines in it.

suhosin.post.max_vars = 2048
suhosin.post.max_value_length = 2048

now try again.

[guzzman]

I tried that option also, without success but thanks for tat tip... I don't know what is wrong

[tomerg3]

Could be that your hosting is blocking you from making those changes.

You can try to make a phpinfo file, call it info.php inside have:
<?
phpinfo();
?>

Upload it to your root folder and open it in a browser.

Now look for post.max_vars and see if it's there with the value 2048.

[guzzman]

Thanks for the help! I did it and it says nothing like that if you like i can send you the link.

[tomerg3]

No need, contact your host and ask them about it, sounds like they don't allow you to change those values....

[guzzman]

i can log in to the hosting panel what should i change and where?

[tomerg3]

If it was something you could change there, I would have suggested it.....

[guzzman]

okay thanks! well i'l contact him

[guzzman]

Everything is set well, but I still have the problem. I found out it only happens with this template I am using but not with the original one... What could it be? Anyone?

[tomerg3]

you mean that if you switch to the default theme, the translations are there, but when you switch to another theme they are gone?

[guzzman]

Yes they are onlly translated well in to dutch when I use the original template.

[tomerg3]

Can you post a link to your site to an example?

[prokopino]

same problem to me.
i made some translations, and then, the lines i have transalate are empty, no reason why, no error message!
the problem apears on modules translations and back office.

this is HUGE problem and it cant be fixed somehow, presta is useless to foreign users...

[prokopino]

the problem is not in all groups, it is in some of them only.

i my case:
group AdminModulesPositions (any thing in last 6 lines, after a save, its gone!)
group AdminOrderMessage - all lines
group AdminOrders - all lines
group AdminOrdersStates - all lines

the deletion of the translated lines it is NOT always, the most of times it happens!!

[prokopino]

i am continuing the report with problems;
group AdminZones - it deletes the 2-4-6-8-10-12 lines (1-3-5-7-9-11 dont deleted)
group index - it deletes the 1-3-5-7-9-11 etc lines (2-4-6-8-10-12 dont deleted)

[prokopino]

group AdminTab – it deletes the 2-4-6-8-10-12 lines (1-3-5-7-9-11 dont deleted)

well, after all this, dont say me its my fault....

its NOT my fault, it is something wrong with the save operation in translation tool.

[presta-dyr]

Did you try phpinfo(), as described in message #7 in this thread, to see if suhosin was the problem?

/Kjeld

[prokopino]

my post.max_vars is 1000.

is it wrong?

is it somethink i can change myself, can i bypass it or i must contact to my hosting provider?

[presta-dyr]

That is too low. Look back in the thread to see how to change it.

/Kjeld

[Arafat Jahan]

I have the same problem with my Black&white;them, but work well with default theme. Any help please.

I tried all the permission and ini value, but if it works with default theme, then it is clear that i have some problem within theme folder

[JurajB]

I've checked post_max_size on my host and it says 20M so I assume that's all right. I also checked the translation file right - set to 755. However when I change something in the Sitemap translation section, it doesn't display anything but when I change 404 error message it works like a charm.

I'm desperate. Do you have any ideas what could be wrong?

thanks

[presta-dyr]

What about the settings for suhosin?

/Kjeld

[JurajB]

What about the settings for suhosin?

/Kjeld

sorry for maybe stupid question but what is suhosin?

[presta-dyr]

Please read the first messages in the thread.

/Kjeld

[JurajB]

checked phpinfo, suhosin isn't installed at all...

[Arafat Jahan]

I've checked post_max_size on my host and it says 20M so I assume that's all right. I also checked the translation file right - set to 755. However when I change something in the Sitemap translation section, it doesn't display anything but when I change 404 error message it works like a charm.

I'm desperate. Do you have any ideas what could be wrong?

thanks

check that do your theme folder have any modules folder, if so then you need to add your language_ISO.php file from original module to this theme module.

It will be a better solution if you do not need that module folder, than just delete all the folder from module folder on theme, it will work well.

PLEASE NOTE CAREFULLY: I TALKED ABOUT ROOT/themes/theme/modules folder, DO NOT delete your ROOT/MODULES folder
And the language ISO file , like for English en.php, you will find this in your root module/your_module folder

Thanks

[JurajB]

Thanks Arafat but there is no such folder in my theme folder.

I had a look in my lang folder and the language file gets changed when I update it as such:

<?php

global $_LANG;
$_LANG = array();
$_LANG['sitemap_a82be0f551b8708bc08eb33cd9ded0cf'] = 'Contact';

?>

but it doesn't work, doesn't display anything. Could this be related to .htaccess file? however the file has been generated by prestashop itself.

[Wiz_KeeD]

For the love of Christ, i am experiencing the same problem and after 3 pages of topic there is no definitive answer, what is the actual feedback of developers? why doesn't prestashop include a check on max post size and problems of such manner to ensure it's complete functionality? post_max_size 8M 8M <- i guess that is ok but still we need a complete checklist to solve this huge setback and get everything going back as it was!

[tomerg3]

For the love of Christ, i am experiencing the same problem and after 3 pages of topic there is no definitive answer, what is the actual feedback of developers? why doesn't prestashop include a check on max post size and problems of such manner to ensure it's complete functionality? post_max_size 8M 8M <- i guess that is ok but still we need a complete checklist to solve this huge setback and get everything going back as it was!

The solution is in post #5 http://www.prestashop.com/forums/viewreply/281750/

You must check with your host how to set it, and some hosts do not allow a php.ini file, you can try to do it in the .htsccess file, but your host will know best.

[Babocas]

Somebody help me!
My htaccess was hidden and I don't even know it exists, so I put the new htaccess like bambi sugested and now my shop disappeared and shows a message like "Internal server error" 500 Internal Server Error!
I'm sorry but I'm a newbie.
It's possible to get my htaccess file again? I can find it in some backups whithout make the entire backup??? Please say yes!

------------> Problem solved! I found the htaccess in one of my backups and uploaded it. uffff it works!
I've just copy paste the two lines in init file and htaccess (it doesn't work) but I think it's not so simple...we have to put those > or <? ou another thing?

[JohnADK]

After reading through this entire thread and trying all the suggested solutions, it appears to me that if the hosting provider does not allow changes to the php, then it is not possible to save additional translations. Is this correctly understood? Or is there another workaround by now? I am using Prestashop 1.4.7.0 and really like the new template. However, I cannot add the necessary translations to the Danish.

Is there anything else I can try? or do I have to change hosting provider?

[fecsó]

Hi,

 

My phpinfo is here: http://tutivital.hu/webaruhaz/phpinfo.php . I think it is high enough. but I receive this error message if I would like to work with admin and modules translations:

 

Warning, your hosting provider limits the maximum number of fields to post in a form:

19001 for suhosin.post.max_vars

19001 for suhosin.request.max_vars

1000 for max_input_vars

Please ask your hosting provider to increase the sushosin to: 2604 or edit the language file manualy.

 

The site language is Hungarian (or it would like to be ).

 

Thanks in advance if you can help.

 

Fecsó

[DenisKey]

i have same problem, hosting admin siad that they do not use suhosin plugin

my phpinfo: http://yoobaoshop.ru/info.php

Edited November 5, 2012 by DenisKey (see edit history)