madbradjohnson Posted September 8, 2014 Share Posted September 8, 2014 Hi, New to forums in general. So please move this thread to another thread if need be. I have installed prestashop on a sub-domain. http://boutique.passion4fashion.co.za my parent domain being passion4fashion.co.za (OBVIOUSLY :-) ) I have set up merchant notifications to my own internal mail (running through google apps) on the passion4fashion.co.za domain. I also included my external gmail as a testing method. When a new order is placed. I get notified on my gmail. But not on my own internal mail. Naturally, I need other staff to be notified about orders, I cannot forward orders from my gmail to them or wait for them to log in to see orders. Oddly, the same problem occurs when someone uses the contact form from my shop. Only when the customer replies, do I get the mail in internal inbox. I am not sure if I am doing something wrong. Please help if you can. Link to comment Share on other sites More sharing options...
sooroos Posted September 8, 2014 Share Posted September 8, 2014 how did you set up Mail Alerts module? or you didn't... Link to comment Share on other sites More sharing options...
madbradjohnson Posted September 8, 2014 Author Share Posted September 8, 2014 (edited) The mail alert module has been configured. All options are on. My mail has been configured using smtp. As I mentioned. I receive email on my personal gmail account when new orders are placed. But not on my google apps accounts. I send a test to my gmail account and it works but not to my custom domain account. Edited September 8, 2014 by madbradjohnson (see edit history) Link to comment Share on other sites More sharing options...
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