lateral Posted September 6, 2014 Share Posted September 6, 2014 (edited) This issue is killing me!!! I have just successfully moved an entire Prestashop configuration from "www.domain.com/prestashop" to a new Host and domain, "www.domainnew.com/prestashop". Version 1.6.0.9. Everything is up and running fine.....or so I thought. I went into the back end and created a new Category and tried to add an image but I get the error message saying "Image format not recognized, allowed formats are: .gif, .jpg, .png". I then tried this when creating a Product and the same error!!!!! I have also checked the permissions of the folder and they look fine. It is definitely a jpg file. I then tested it on the original "www.domain.com" environment and it works. What the hell is going on? I had this issue previously on version 1.6.0.6 and had to totally reinstall from scratch and upgraded to 1.6.0.9. Somebody please help!!!! Edited September 6, 2014 by lateral (see edit history) Link to comment Share on other sites More sharing options...
lateral Posted September 6, 2014 Author Share Posted September 6, 2014 I have continued to test this to see if it was somehow related to the .htaccess file but it does not appear to be. I turned on debug mode and tried to attach/upload an image file to a Product and this time received the following error: "JSON.parse: unexpected character at line 1 column 1 of the JSON data" I have also attached the error message that is displayed when "debug" is turned on and I tried to login to the back office or start the front office. I hope somebody can look into this as a matter of importance. Link to comment Share on other sites More sharing options...
lateral Posted September 13, 2014 Author Share Posted September 13, 2014 Ok guys, I installed "Store Commander" to see if it could add image files and it now all works both via Store Commander and the BO... Link to comment Share on other sites More sharing options...
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