Richieh Posted September 5, 2014 Share Posted September 5, 2014 Recently i noticed 2 product pages loading the white screen. I debugged to see if it was a code error and nothing comes up. as a test I deactivated both affected category pages. then reactivated only 1 of the affected pages and changed the friendly url. That page will load again properly. When I reactivate the second affected page, and refresh, the "fixed" page will white out again. I thought at first if this was a memory limit, but when talking with my host service they told me I was at the maximum. all other pages load fine except these two http://www.totowaairsoft.com/airsoft/pistols/springs/ http://www.totowaairsoft.com/airsoft/rifles/springs/ What Am I missing or have done wrong?? Link to comment Share on other sites More sharing options...
El Patron Posted September 5, 2014 Share Posted September 5, 2014 blank page, turn on errors (I know you said you did, just check, recreate) http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ use this free module to review your phpinfo from back office (i.e. I set errors to display but they don't), with phpinfo run from back office you can (when debug enabled) see if php recognizes the ini_set in config/defines.inc.php (if not then contact your hosting company) http://www.prestashop.com/forums/topic/278164-free-module-display-php-environment-phpinfo-back-office/ also check your hostig control panel error log, if you do not know how, contact your hosting company. key: if a shop manager can not obtain error messages, then all is lost. Link to comment Share on other sites More sharing options...
Richieh Posted September 6, 2014 Author Share Posted September 6, 2014 I installed the module to see if the configurations were set properly but when I press configure it bring to my 404 page. I have talked with my hosting company and they also could not figure out what is wrong. Link to comment Share on other sites More sharing options...
El Patron Posted September 6, 2014 Share Posted September 6, 2014 Recently i noticed 2 product pages loading the white screen. I debugged to see if it was a code error and nothing comes up. as a test I deactivated both affected category pages. then reactivated only 1 of the affected pages and changed the friendly url. That page will load again properly. When I reactivate the second affected page, and refresh, the "fixed" page will white out again. I thought at first if this was a memory limit, but when talking with my host service they told me I was at the maximum. all other pages load fine except these two http://www.totowaairsoft.com/airsoft/pistols/springs/ http://www.totowaairsoft.com/airsoft/rifles/springs/ What Am I missing or have done wrong?? these two pages are loading correctly now I installed the module to see if the configurations were set properly but when I press configure it bring to my 404 page. I have talked with my hosting company and they also could not figure out what is wrong. stop breaking things..jajajajaja....this module is running in hundreds of shops...first issue I've heard of... happy selling, el Link to comment Share on other sites More sharing options...
Recommended Posts