meimei Posted September 5, 2014 Share Posted September 5, 2014 Hi, I have some issues with the backoffice because it will not display product category under filter category from my internet browser. (Photo 01) Some other issues are, 1. Product details page is empty (photo 02) 2. Some content of the backoffice has moved alightment from original place (photo 01) 3. Could not send comment to customers under their order page from backoffice. I have these issue recently only, i did not change any settings or configurations. My mobile phone also has the issue above. I tried different internet browsers it is not functioning also. Here's the browser console result, ""Invalid App Id: Must be a number or numeric string representing the application id." all.js:57"FB.getLoginStatus() called before calling FB.init()." all.js:57fbstatic-a.akamaihd.net : server does not support RFC 5746, see CVE-2009-3555"testinou" index.php:827undefined index.php:829undefined index.php:843"testinou" index.php:844Use of getPreventDefault() is deprecated. Use defaultPrevented instead. jquery-1.7.1.min.js:31409888147436 addons.update-checker WARN Update manifest for {972ce4c6-7e08-4474-a285-3208198ce6fd} did not contain an updates property" Please help. I am so upset that i couldn't do anything to solve it. Link to comment Share on other sites More sharing options...
meimei Posted September 5, 2014 Author Share Posted September 5, 2014 Here's more of the console result from order page, ReferenceError: $ is not defined admin.js.pagespeed.ce.5htIlA1Ypf.js:741ReferenceError: $ is not defined tools.js.pagespeed.ce.m7gViJ0iSv.js:288ReferenceError: $ is not defined toolbar.js.pagespeed.ce.nxX9FLvLfo.js:1ReferenceError: $ is not defined notifications.js.pagespeed.ce.4p8Pzsyijg.js:1ReferenceError: $ is not defined index.php:292ReferenceError: $ is not defined index.php:301ReferenceError: $ is not defined index.php:349 Link to comment Share on other sites More sharing options...
musicmaster Posted September 5, 2014 Share Posted September 5, 2014 $ is the central variable in Jquery. So the complaint that $ is not loaded suggests that Jquery is not loaded. I would need more data to find out why. I would suggest disabling CCC (the compression of the javascript files) to ease up error detection. Link to comment Share on other sites More sharing options...
meimei Posted September 7, 2014 Author Share Posted September 7, 2014 $ is the central variable in Jquery. So the complaint that $ is not loaded suggests that Jquery is not loaded. I would need more data to find out why. I would suggest disabling CCC (the compression of the javascript files) to ease up error detection. Hi, i am not sure how to disable the CCC. What other info is required in order for you to assist further? I really need your help because the existing problems would not allow me to add products too. Thank you. Link to comment Share on other sites More sharing options...
meimei Posted September 7, 2014 Author Share Posted September 7, 2014 Here's the screenshot of my settings. The CCC has been disabled. Link to comment Share on other sites More sharing options...
musicmaster Posted September 7, 2014 Share Posted September 7, 2014 Without access to your BO it is a bit difficult. My suggestions are: - disable caching (maybe there is some error in the cache) - can you provide an overview of your first console error-messages? They might give some insight why Jquery isn't loaded. Link to comment Share on other sites More sharing options...
meimei Posted September 8, 2014 Author Share Posted September 8, 2014 Without access to your BO it is a bit difficult. My suggestions are: - disable caching (maybe there is some error in the cache) - can you provide an overview of your first console error-messages? They might give some insight why Jquery isn't loaded. Thanks for helping. Here's the screenshot of how it looks like, Link to comment Share on other sites More sharing options...
musicmaster Posted September 8, 2014 Share Posted September 8, 2014 If you pm me your access data I can have a look myself. If you prefer to experiment yourself I would suggest: - switch the cache off and switch always regenerate on - try disabling all modules that are not standard one by one (and test every time) - if that doesn't help try switching back to Prestashop's standard theme and look if that helps. Link to comment Share on other sites More sharing options...
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