Demo shop bankwire shows blank screen

[strikingd]

HI everytime I use the demo shop to test the bankwire it gives a blank screen and goes nowhere

Is there a way to fix this because a customer wants to use bankwire.

 

[secondhand-obchod.sk]

Hi, I have the same issue in my shop and its causing real confusion with my customers.

 

When the customer accepted bankwire as an option they go to a 500 error message and in the backend the order

 

is not validated. Only after i update status to order received, the invoice is created.

 

Any advice how to solve this quickly ?

[El Patron]

when a shop receives a blank and/or 500 error, then check your hosting php error log.

 

If you can recreate the issue, then turn on PrestaShop debug:

 

http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/

 

this way you can narrow down to where and what the error is and search (using search engine) to find possible solution.

[secondhand-obchod.sk]

thx for the quick response. I get the following error message on the 500 screen:

 

Warning: touch(): Unable to create file /home4/newtruck/public_html/secondhand-obchod.sk/cache/push/activity because No such file or directory in /home4/newtruck/public_html/secondhand-obchod.sk/classes/Tools.php on line 2995

Warning: touch(): Unable to create file /home4/newtruck/public_html/secondhand-obchod.sk/cache/push/activity because No such file or directory in /home4/newtruck/public_html/secondhand-obchod.sk/classes/Tools.php on line 2995

[PrestaShopException]

Property Product->link_rewrite is empty
at line 887 in file classes/ObjectModel.php

881. 882. 				$message = $this->validateField($field, $value, $id_lang);883. 				if ($message !== true)884. 				{885. 					if ($die)886. 						throw new PrestaShopException($message);887. 					return $error_return ? $message : false;888. 				}889. 			}890. 		}891. 

• ObjectModelCore->validateFieldsLang - [line 301 - classes/ObjectModel.php]
• ObjectModelCore->getFieldsLang - [line 643 - classes/ObjectModel.php]
• ObjectModelCore->update - [line 529 - classes/Product.php] - [1 Arguments]
• ProductCore->update - [line 425 - classes/ObjectModel.php] - [1 Arguments]
• ObjectModelCore->save - [line 41 - modules/ec_disabled_stock/ec_disabled_stock.php]
• ec_disabled_stock->hookUpdateQuantity - [line 550 - classes/Hook.php] - [1 Arguments]
• HookCore::exec - [line 473 - classes/stock/StockAvailable.php] - [2 Arguments]
• StockAvailableCore::updateQuantity - [line 418 - classes/order/OrderDetail.php] - [3 Arguments]
• OrderDetailCore->checkProductStock - [line 575 - classes/order/OrderDetail.php] - [2 Arguments]
• OrderDetailCore->create - [line 613 - classes/order/OrderDetail.php] - [7 Arguments]
• OrderDetailCore->createList - [line 352 - classes/PaymentModule.php] - [7 Arguments]
• PaymentModuleCore->validateOrder - [line 64 - modules/bankwire/controllers/front/validation.php] - [9 Arguments]
• BankwireValidationModuleFrontController->postProcess - [line 171 - classes/controller/Controller.php]
• ControllerCore->run - [line 373 - classes/Dispatcher.php]
• DispatcherCore->dispatch - [line 28 - index.php]

[El Patron]

seems like issue with module.  can you uninstall and try again?

• ObjectModelCore->save - [line 41 - modules/ec_disabled_stock/ec_disabled_stock.php]

[secondhand-obchod.sk]

Thanks for your help !

 

Its a bug in a module I installed which sets ordered products to 0 in stock. I deactivated it and the bankwire module works fine again.

 

Regading my error log I got this...

 

PHP Warning:  Base directory /home4/newtruck/public_html/secondhand-obchod.sk/cache/purifier does not exist,
                    please create or change using %Cache.SerializerPath in /home4/newtruck/public_html/secondhand-obchod.sk/tools/htmlpurifier/HTMLPurifier.standalone.php on line 15280

 

and a lot more.

 

Is it also related to the same issue ?

[El Patron]

Thanks for your help !

 

Its a bug in a module I installed which sets ordered products to 0 in stock. I deactivated it and the bankwire module works fine again.

 

Regading my error log I got this...

 

PHP Warning:  Base directory /home4/newtruck/public_html/secondhand-obchod.sk/cache/purifier does not exist,

                    please create or change using %Cache.SerializerPath in /home4/newtruck/public_html/secondhand-obchod.sk/tools/htmlpurifier/HTMLPurifier.standalone.php on line 15280

 

and a lot more.

 

Is it also related to the same issue ?

 

http://forge.prestashop.com/browse/PSCFV-12433

 

for more issues, please post new topic for best results.

[strikingd]

Hi can you please explain why Presta Shop demo shows a blank page when you select Bank Wire as payment option shouldn't it be going to another page or giving details or something?

[El Patron]

when a shop receives a blank and/or 500 error, then check your hosting php error log.

 

If you can recreate the issue, then turn on PrestaShop debug:

 

http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/

 

this way you can narrow down to where and what the error is and search (using search engine) to find possible solution.

 

 

Hi can you please explain why Presta Shop demo shows a blank page when you select Bank Wire as payment option shouldn't it be going to another page or giving details or something?

[digiac]

Hello secondhand-obchod.sk, CAn you tell us which module you desactivate???