'Woger Posted September 3, 2014 Share Posted September 3, 2014 Does anybody know how I can add f.e. 3% and €0.35 to each paypal order? I guess it's just a string in a php file which recalculates the end price and a change of the text on the paypal page. I know there is paid module for this, but that costs €50 and I don't want to pay that (allready bought a module which was completely useless after installation ). Thanks, Roger Link to comment Share on other sites More sharing options...
'Woger Posted September 12, 2014 Author Share Posted September 12, 2014 I tried some settings to change the price calculations by changing the mc_gross variable in several php script in the paypal module directory, without any luck. Can someone point me in the right direction? Thanks, Roger Link to comment Share on other sites More sharing options...
El Patron Posted September 12, 2014 Share Posted September 12, 2014 this is against PayPal terms and conditions of use. also experienced online shoppers will leave if you charge fee, i.e. it's poor choice anyway you look at it. Link to comment Share on other sites More sharing options...
'Woger Posted September 13, 2014 Author Share Posted September 13, 2014 Well, I can hardly find any shops which don't charge the Paypal fee. the problem is that I have some cheap items with a profit of €1.00. If they buy nothing else, Paypal costs are about €0,75. And I like to be working for my money, but not if it goes to someone else ;-) Maybe it's an option to disable paypal beneath a certain price. Link to comment Share on other sites More sharing options...
bellini13 Posted September 13, 2014 Share Posted September 13, 2014 you could try searching for a module that would suppress payment options based on order total. Otherwise the easiest thing is to edit the paypal module, locate the hookPayment function, and then add logic to the beginning to would check the order total, and then return false it the amount is under XX Link to comment Share on other sites More sharing options...
El Patron Posted September 13, 2014 Share Posted September 13, 2014 Well, I can hardly find any shops which don't charge the Paypal fee. the problem is that I have some cheap items with a profit of €1.00. If they buy nothing else, Paypal costs are about €0,75. And I like to be working for my money, but not if it goes to someone else ;-) Maybe it's an option to disable paypal beneath a certain price. maybe where you come from they do this, it's just bad practice... sellers should incorporate overhead in product price. like 'free shipping', like my mom told me, nothing is free. Link to comment Share on other sites More sharing options...
nutxlago Posted September 14, 2014 Share Posted September 14, 2014 (edited) I do not want to create controversy about whether or not surcharge customers if PayPal is chosen as payment method. I agree with The Patron and I am am against charging the customer, too. I prefer to pay PayPal for a great payment service customers trust. This is just my opinion. But, to be clear, and as far as know after some direct conversations with PayPal support when speaking on behalf of my customers, a surcharge on the customer is not against PayPal Policies, anytime you state clear on your shop that is your shop and not PayPal who is charging the customer the percentage + 0.35€ per transaction, eximing PayPal for any responsibility. Just for the records. Edited September 14, 2014 by nutxlago (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted September 14, 2014 Share Posted September 14, 2014 interesting and thanks for following up, it would appear they have amended the terms conditions at some point. I stand corrected, thanks! I don't know how they interrept this: (when the law applicable to You allows You to apply surcharge), 4.5 Non discouragement. In representations to your customers or in public communications, you agree not to mischaracterise or disparage PayPal as a payment method. You agree that you will only surcharge for the use of PayPal in compliance with any law applicable to you. You further agree that if you do charge a buyer any form of surcharge that you, and not PayPal, will inform the buyer of the requested charge. PayPal has no liability to any buyer where you have failed to inform the buyer of any surcharge. Failure to comply with the above provisions shall constitute a breach of this Agreement and shall entitle PayPal to terminate this Agreement pursuant to section 10.3. but then it goes on to talk about 'seller protection' If You have received more than €100,000 per month at least once over a consecutive period of 6 months on your PayPal Account and/or if You are applying surcharge for the use of PayPal (when the law applicable to You allows You to apply surcharge), You are not eligible for PayPal seller protection and Section 11.5 applies to You unless otherwise agreed between You and PayPal. PayPal will review your eligibility for seller protection in October and April of each calendar year. for me anyway, and in summary as an 'old' online shopper, as soon as I see additional fees, I click the little red x top right of browser. Link to comment Share on other sites More sharing options...
nutxlago Posted September 14, 2014 Share Posted September 14, 2014 (edited) Thanks. El Patron, I was just searching PayPal policies to support what I have just said. To be clear, I am talking about what I have been said on the phone not so long time ago (perhaps a year ago??). Edit: Whether support team staff member has been precise in the answer or not, I cannot tell. Or even if policies have been updated recently. (My next message in this thread is the PayPay sentence provided by El Patron where proves PayPal Suppor Staff Member gave me the right answer) So, I think the best practice is never charge the Customer, but, when in doubt if is possible or not, a call to PayPal Support will clarify any doubt. P.S.: it gives me headache when I see a shop want to charge me more for a product (fees, compulsory warranty acceptment for the shipping, ...) Yes, I fly away too Edited September 14, 2014 by nutxlago (see edit history) 1 Link to comment Share on other sites More sharing options...
nutxlago Posted September 14, 2014 Share Posted September 14, 2014 Legal terms are so stiff that almost no one can understand them, but I thinks this is the sentence: You further agree that if you do charge a buyer any form of surcharge that you, and not PayPal, will inform the buyer of the requested charge. PayPal has no liability to any buyer where you have failed to inform the buyer of any surcharge. Failure to comply with the above provisions shall constitute a breach of this Agreement and shall entitle PayPal to terminate this Agreement pursuant to section 10.3. 1 Link to comment Share on other sites More sharing options...
El Patron Posted September 14, 2014 Share Posted September 14, 2014 Thanks. El Patron, I was just searching PayPal policies to support what I have just said. To be clear, I am talking about what I have been said on the phone not so long time ago (perhaps a year ago??). Whether support team staff member has been precise in the answer or not, I cannot tell. Or even if policies have been updated recently. So, I think the best practice is never charge the Customer, but, when in doubt if is possible or not, a call to PayPal Support will clarify any doubt. P.S.: it gives me headache when I see a shop want to charge me more for a product (fees, compulsory warranty acceptment for the shipping, ...) Yes, I fly away too I know right! Another moderator posted the older t/c's not long ago where this was a no no. But obvious changed by paypal of late. it's like savvy shops offer 'free' shipping, and like my mom told me, nothing is free. The better we move overhead in to actual product price the better. tip: if you sell high amounts on paypal, call them, they will (if they don't offer in advance) a reduction in fees. I think because pp expanded to 21 countries, they had to change terms/conditions to satisfy other laws...but if hidden in price, then nobody care. happy selling! 1 Link to comment Share on other sites More sharing options...
nutxlago Posted September 14, 2014 Share Posted September 14, 2014 I am always aiming my customers would sell so much that PayPal would offer them a joyfull 1.9%!!! I do have a shop myself, a very little one, really. After installing so many shops, I wanted to have mine to do what I considered it has to be done. I am still putting it together, not so many free time as it seems due to my recent constant presence in this forum. Thanks a lot for your advice (here and everywhere in this forum) and wishes. Link to comment Share on other sites More sharing options...
El Patron Posted September 14, 2014 Share Posted September 14, 2014 I am always aiming my customers would sell so much that PayPal would offer them a joyfull 1.9%!!! I do have a shop myself, a very little one, really. After installing so many shops, I wanted to have mine to do what I considered it has to be done. I am still putting it together, not so many free time as it seems due to my recent constant presence in this forum. Thanks a lot for your advice (here and everywhere in this forum) and wishes. yes!tip: build b2b (no inventory), then you make money when you on the beach. 1 Link to comment Share on other sites More sharing options...
nutxlago Posted September 14, 2014 Share Posted September 14, 2014 yes!tip: build b2b (no inventory), then you make money when you on the beach. You have guessed my dreamed life! I am just wondering now if Ebay is failing to accomplish what PayPal is saying. The fact is Ebay is not informing the Buyer Ebay is applying a percentage you only see when in PayPal summary for purchased items... In any case, this is off-topic...My excuses. Link to comment Share on other sites More sharing options...
bellini13 Posted September 14, 2014 Share Posted September 14, 2014 3.4 of their user agreement is still pretty specific... https://www.paypal.com/webapps/mpp/ua/useragreement-full 3.4 No Surcharges. You agree that you will not impose a surcharge or any other fee for accepting PayPal as a payment method. You may charge a handling fee in connection with the sale of goods or services, as long as the handling fee is not higher than the handling fee you charge for non-PayPal transactions. So you cannot discriminate against Paypal as a payment method. If you accept more than 1 payment method, than you must charge the same surcharge for all of them. 2 Link to comment Share on other sites More sharing options...
El Patron Posted September 14, 2014 Share Posted September 14, 2014 3.4 of their user agreement is still pretty specific... https://www.paypal.com/webapps/mpp/ua/useragreement-full So you cannot discriminate against Paypal as a payment method. If you accept more than 1 payment method, than you must charge the same surcharge for all of them. Thanks Mike! Link to comment Share on other sites More sharing options...
nutxlago Posted September 14, 2014 Share Posted September 14, 2014 (edited) Thanks Mike! It seems we need to read the whole document several times and I do not know if I would end up with a clearer knowledge. So, how must I take the PayPal Support answer? A bit confused... So that, the only way to surchage the Customer is to (universally) apply the charge as "handling fees". That way, all the payment methods offered by a store are in fairly conditions? Any lawyer in the room? Just kidding. Edited September 14, 2014 by nutxlago (see edit history) Link to comment Share on other sites More sharing options...
'Woger Posted September 15, 2014 Author Share Posted September 15, 2014 Well, I am glad that Paypal has its own terms how I should do pricing, but I still have some items which sell for €2.50. I have to add €0.75, because I use paypal as a possible payment system. If they pay with Ideal (dutch payment system) I have to add only €0.04. But as I can't disable paypal fot these items I have to raise the price by 30% which results in lower sales. Link to comment Share on other sites More sharing options...
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