agplacid Posted August 31, 2014 Share Posted August 31, 2014 I'm having a very serious issue with my prestashop. I bought a template (uhu-bootstrap) and installed it to my existing website. I accessed it from the frontend, the alignment was out of synch; I decided to delete the old template to make it easier for me but ended up with a blank page. I have been struggling for the past 2 days to figure out why I can't get the template to work. I don't know if any of you have come across a similar problem before and how did you resolve it. Any help will be welcome because I have ran out of energy. The website is www.mariesmartfashion.co.uk. Thanks Link to comment Share on other sites More sharing options...
Paulito Posted August 31, 2014 Share Posted August 31, 2014 (edited) Hello I think the first step you need to take is to ask UHU what has gone wrong, whether it is your mistake or theirs They have a large amount of themes on Prestashop Add-ons so try and contact them from their Paul Edited August 31, 2014 by Paulito (see edit history) Link to comment Share on other sites More sharing options...
agplacid Posted September 9, 2014 Author Share Posted September 9, 2014 I contacted the developer they were able to install the theme for me but when I try to update any information on the theme, I get a blank page. I informed the developer, they asked me to set up a demo site on thesame domain to see if it would work. I did that and it worked but my live site still cannot work. I'm stock and I have spent months working on the site up till now; I don't want to start all over. The developer suggested that I replace the live site with the demo but I'm not sure how to go about that because the demo site in on www.mysite/test. I would appreciate if anyone can be of help. Thanks Link to comment Share on other sites More sharing options...
agplacid Posted September 9, 2014 Author Share Posted September 9, 2014 I'm having a very serious issue with my prestashop. I bought a template (uhu-bootstrap) and installed it to my existing website. I accessed it from the frontend, the alignment was out of synch; I decided to delete the old template to make it easier for me but ended up with a blank page. I have been struggling for the past 2 days to figure out why I can't get the template to work. I don't know if any of you have come across a similar problem before and how did you resolve it. Any help will be welcome because I have ran out of energy. The website is www.mariesmartfashion.co.uk. Thanks I tried to upgrade it from 1.6.0.8 to 1.6.0.9 to see if the problem would resolve but the upgrade didn't go through. See attached the error message I got. Link to comment Share on other sites More sharing options...
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