under10 Posted November 24, 2009 Share Posted November 24, 2009 When I try uploading product images from my back office. An error occurs saying (image attached):'1. An error occured during the image upload'The permissions for the 'img' folder are correct and the picture is the right filetype (jpg). I have no idea what the problem could be.Please help! Thanks a lot! Link to comment Share on other sites More sharing options...
JAKCRABBIT Posted November 24, 2009 Share Posted November 24, 2009 And size? Link to comment Share on other sites More sharing options...
diu1so Posted November 25, 2009 Share Posted November 25, 2009 I have the same problem and the picture has the right size..Anyone could say why this error happens?The main problem is that this error is only on some servers... Link to comment Share on other sites More sharing options...
JAKCRABBIT Posted November 25, 2009 Share Posted November 25, 2009 And version?Someone can give me admin access? Only for catalog tab sure.... Now i cant help you. Link to comment Share on other sites More sharing options...
diu1so Posted November 25, 2009 Share Posted November 25, 2009 I had found the error:Some PHP 5 versions are bugged and prevent PrestaShop from working correctly:- PHP 5.2.1 (authentication is impossible)- PHP 5.2.6 (authentication is impossible under 64bits servers)!!!! AICI !!! - PHP 5.2.9 (image management/upload broken) !!! AICI!!!- PHP < 5.2 (invalid date timezone)and indeed, i have PHP 5.2.9 Link to comment Share on other sites More sharing options...
under10 Posted November 25, 2009 Author Share Posted November 25, 2009 I had found the error:Some PHP 5 versions are bugged and prevent PrestaShop from working correctly:- PHP 5.2.1 (authentication is impossible)- PHP 5.2.6 (authentication is impossible under 64bits servers)!!!! AICI !!! - PHP 5.2.9 (image management/upload broken) !!! AICI!!!- PHP < 5.2 (invalid date timezone)and indeed, i have PHP 5.2.9 How could I fix that? Link to comment Share on other sites More sharing options...
diu1so Posted November 26, 2009 Share Posted November 26, 2009 contact your hosting provider and ask them to move you to a server that uses another version of PHP. Link to comment Share on other sites More sharing options...
muktadir Posted January 3, 2010 Share Posted January 3, 2010 You need to debug your image upload script and the modules that handles uploads.If you cannot solve it in any way, you can contact me for paid support. Just email me at [email protected] Link to comment Share on other sites More sharing options...
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