zobudz Posted August 28, 2014 Share Posted August 28, 2014 Hi All, Firstly I am new here so Hi! I am using prestashop 1.6 I would like to have FREE UK standard shipping in my shop but would also like International and UK next day available at extra costs. I have no idea how to set this up. I am completely new to all this! I have brought a theme from template monster and my mum who knows about web design is helping me this is the first time either of us has used prestashop. Thank you in advance! :-) Link to comment Share on other sites More sharing options...
PSfever.com Posted August 28, 2014 Share Posted August 28, 2014 Hi, Prestashop's user guide is probably best way to start - http://doc.prestashop.com/display/PS16/Managing+Shipping Link to comment Share on other sites More sharing options...
zobudz Posted August 28, 2014 Author Share Posted August 28, 2014 Yes thank you, I've looked into that but it does not help me. Link to comment Share on other sites More sharing options...
zobudz Posted August 29, 2014 Author Share Posted August 29, 2014 is there anyone who can help me on this? I would like to set up FREE standard UK shipping UK Next day - at an added fixed cost international - -at an added fixed cost I have set up FREE UK standard delivery but on checkout a message pops up "sorry no carriers available for your area" Is there any one that can help me??? Link to comment Share on other sites More sharing options...
samyha Posted September 1, 2014 Share Posted September 1, 2014 Hi zobudz, Once you set up your carrier did you make sure to enable the shipping to UK in "Localization > Countries" ? Link to comment Share on other sites More sharing options...
zobudz Posted September 1, 2014 Author Share Posted September 1, 2014 HI thank you for the reply, yes UK in enabled in countries. Someone told me I need to set up each UK county as a state. surely that cant be true? Link to comment Share on other sites More sharing options...
samyha Posted September 1, 2014 Share Posted September 1, 2014 Hey, You don't need to do this. Normally you just need to enable the right country and make sure to set-up correctly your carrier (by also making sure to have the correct set-up in the "Shipping locations and costs" section of your carrier configuration. Could you also post me the link of your boutique so I can test it? Thanks Link to comment Share on other sites More sharing options...
zobudz Posted September 1, 2014 Author Share Posted September 1, 2014 Hi Thank you for your reply. My shop is not enabled yet it is in maintenance mode here is the link http://www.remyhead.co.uk/ i can add your IP or enable the store for you to check Link to comment Share on other sites More sharing options...
zobudz Posted September 1, 2014 Author Share Posted September 1, 2014 my store is enabled for you to check Link to comment Share on other sites More sharing options...
zobudz Posted September 2, 2014 Author Share Posted September 2, 2014 could someone advise me on where to get help on Prestashop. I URGENTLY need some advice on this shipping issue and have tried every avenue to get some help. There is a a bug affecting my store and I cant seem to get anyone from prestashop interested enough to help me. Is it a case of if you are not a web designer then prestashop is not the platform to use? Please can someone help me? Link to comment Share on other sites More sharing options...
samyha Posted September 2, 2014 Share Posted September 2, 2014 Hello zobudz, Your store still appears to be in maintenance mode. Is UK included in the countries list that appears in the "Shipping locations and costs" section? If the problem persists I suggest you to contact our technical team, who will have access to your back office and see what is wrong. You can contact them by email at support(at)prestashop.com or by telephone at +44 .2 036.971.999. Thanks! Link to comment Share on other sites More sharing options...
parsifal Posted September 4, 2014 Share Posted September 4, 2014 Hi zobudz. uploaded a new YT video yesterday that explains shipping in PS 1.6. Maybe it can help you: 1 Link to comment Share on other sites More sharing options...
zobudz Posted September 8, 2014 Author Share Posted September 8, 2014 thank you! I will have a watch of this today! i have had to come away from my site for a week because it was stressing me out! back at it this week and hope to be able to go live by Friday! thank you again! Link to comment Share on other sites More sharing options...
zobudz Posted September 8, 2014 Author Share Posted September 8, 2014 Ok so, I watched the tutorial followed the steps and it still does not work :-( I have contacted prestashop a while ago but have not received a response. Im so stuck. Link to comment Share on other sites More sharing options...
zobudz Posted September 8, 2014 Author Share Posted September 8, 2014 I have just been told that what I am trying to do is impossible to do without buying modules and that prestashop does not allow you to set up shipping methods without buying modules. Is this true? Link to comment Share on other sites More sharing options...
samyha Posted September 9, 2014 Share Posted September 9, 2014 Hello zobudz, I answered to your private message . As our support service told you, some features aren't included in PrestaShop, but you can find modules to set them up. Have a great day! Link to comment Share on other sites More sharing options...
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