ChrisU2R Posted November 24, 2009 Share Posted November 24, 2009 Hello,When the shop contact form is used, the email that is sent to the shop admin looks like this ... Hi {firstname} {lastname},You have received a message from a customer via your shop: XXXXXXXXXXXDetails of message:E-mail address: XXXXXXXXXXMessage:XXXXXXXXXXXXXXXXXXXXXXXX powered by PrestaShop™ Although I have all the details entered in the shop backend, I have no idea how to display Hi {firstname} {lastname} correctly. I can't imagine I'd need to start changing template files or do I ? Suggestions much appreciated. Link to comment Share on other sites More sharing options...
andrew Posted November 24, 2009 Share Posted November 24, 2009 What names do you have in your employees tab - and do the e-mail addresses correspond with the e-mail addresses in the contacts section?- Andrew Link to comment Share on other sites More sharing options...
ChrisU2R Posted November 24, 2009 Author Share Posted November 24, 2009 Hi Andrew,I'm using the same email address in Contacts as in the Employees tab so they do correspond - I have 2 'employees' though.Nice tag cloud module on your website, would you reveal what you used there ? Link to comment Share on other sites More sharing options...
andrew Posted November 24, 2009 Share Posted November 24, 2009 Hi Chris,For the tag cloud - check this out.http://www.prestashop.com/forums/viewthread/24241/modules___development/new_free_module__ps_cumulus_tag_cloudI also have 2 employees - though only 1 has the same address as the e-mail address in the contact form.I just noticed - I dont have names, why do you need that in a contact message from a customer?- Andrew Link to comment Share on other sites More sharing options...
ChrisU2R Posted November 24, 2009 Author Share Posted November 24, 2009 Thanks for the link.Its just a nice loose end to tie up before I hand over a shop to a customer - It's probably easier to remove the names call from the email template if I manage to find the right template file. Link to comment Share on other sites More sharing options...
andrew Posted November 24, 2009 Share Posted November 24, 2009 Is this for incomming mails from the contact form? Link to comment Share on other sites More sharing options...
ChrisU2R Posted November 24, 2009 Author Share Posted November 24, 2009 Yes, as in the email I receive when a customer uses the shop contact form Link to comment Share on other sites More sharing options...
andrew Posted November 24, 2009 Share Posted November 24, 2009 My contact form does not ask for first name / last name - have you changed that? Link to comment Share on other sites More sharing options...
ChrisU2R Posted November 24, 2009 Author Share Posted November 24, 2009 Ahh, sorry, not explained very well - This is about the formatting of the email I receive which looks like below :--------------------Hi {firstname} {lastname},You have received a message from a customer via your shop: XXXXXXXXXXXDetails of message:E-mail address: XXXXXXXXXXMessage:XXXXXXXXXXXXXXXXXXXXXXXX powered by PrestaShop™---------------------I'm assuming the {firstname} {lastname} should be populated with the name used in the contact or employees tab Link to comment Share on other sites More sharing options...
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