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How to do a refund in PS1.6


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Hi all,

 

I had a virtual product to refund. I have set Return Merchandise to yes. The from the order screen I clicked standard refund, selected the product and clicked refund product.

 

I got status message "Discount successfully generated" but what does that mean? I haven't seen the refund in PayPal and nothing on the order page indicates a refund.

 

Anyone know what' happening?

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