ScooterCk Posted August 26, 2014 Share Posted August 26, 2014 Hi, Can somebody please help me with my website. (www.consolewizard.co.uk) My website has been running now for over twelve months and working fine, until today. Everything appears okay, but when you go to a category, this displays okay, but then if you select any product, rather than open the product description, the screen is just blank?? I have restored a backup SQL from a few days ago and its exactly the same, does anybody have any ideas on what the problem is and how I can fix it ?? Please help - This is urgent as my site is down Respect Scooterck Link to comment Share on other sites More sharing options...
razaro Posted August 26, 2014 Share Posted August 26, 2014 There is probably some error on product page, by some module or in product.tpl. To find out turn debug mode on edit config/config.inc.php and change these two lines to be as follow: /* Debug only */@ini_set('display_errors', 'on');define('_PS_DEBUG_SQL_', true); and post error here. Link to comment Share on other sites More sharing options...
ScooterCk Posted August 26, 2014 Author Share Posted August 26, 2014 There is probably some error on product page, by some module or in product.tpl. To find out turn debug mode on edit config/config.inc.php and change these two lines to be as follow: /* Debug only */ @ini_set('display_errors', 'on'); define('_PS_DEBUG_SQL_', true); and post error here. Enabled Debug, when I try to open a product page was displayed Fatal error: Call to undefined method GSnippetsReviews::getTemplatePath() in /customers/7/8/8/consolewizard.co.uk/httpd.www/kes/modules/gsnippetsreviews/lib/module-tools_class.php on line 504 I do have rich snippets installed and if I try to disable it - it comes back with this error Fatal error: Class 'Context' not found in /customers/7/8/8/consolewizard.co.uk/httpd.www/kes/modules/gsnippetsreviews/gsnippetsreviews.php on line 95 Is it the rich snippets module thats gone faulty?? Thank you for your help - SINCERELY !!! Link to comment Share on other sites More sharing options...
razaro Posted August 26, 2014 Share Posted August 26, 2014 (edited) Yeah seams something is wrong with gsnippetsreviews module, maybe it got updated to version that does not work well with 1.4. So best to keep it disabled until you got response from module developers. Edit: and turn debug mode off :-) Edited August 26, 2014 by razaro (see edit history) Link to comment Share on other sites More sharing options...
ScooterCk Posted August 26, 2014 Author Share Posted August 26, 2014 Yeah seams something is wrong with gsnippetsreviews module, maybe it got updated to version that does not work well with 1.4. So best to keep it disabled until you got response from module developers. Edit: and turn debug mode off :-) Your an absolute legend !! Thank you sincerely for you help Full Respect Scooterck Link to comment Share on other sites More sharing options...
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